Collection Operation Accused of Making More than 200 Calls After Receiving Cease Request
- A debt collection company is facing a lawsuit alleging violations of the Fair Debt Collection Practices Act, California’s Rosenthal Fair Debt Collection Practices Act, and the Telephone Consumer Protection Act for allegedly making more than 200 calls to the plaintiff after the plaintiff’s attorney sent the defendant a cease-and-desist request.
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- This series is sponsored by WebRecon
Judge Grants MSJ for Plaintiff in FDCPA Case Over Garnishment Order
- A District Court judge in Florida has granted a plaintiff’s motion for summary judgment in a Fair Debt Collection Practices Act case, ruling that a collection law firm used an invalid garnishment order to collect on the subject debt. The decision, issued by Judge William F. Jung of the District Court for the Middle District of Florida, found that the defendants misrepresented the legitimacy of the garnishment order, ultimately coercing the plaintiff’s employer into paying the debt.
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Court Grants 90-Day Delay of CFPB’s Medical Debt Credit Reporting Rule
- A federal judge has granted a 90-day stay on the Consumer Financial Protection Bureau’s new rule that would bar credit reporting agencies from including medical debt on consumer credit reports. The stay pushes the rule’s effective date to June 15, 2025, and delays further court proceedings in a legal battle brought by the Consumer Data Industry Association and the Cornerstone Credit Union League.
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Middle-Income Americans Struggling to Keep Up with Cost of Living, Despite Modest Improvement in Purchasing Power
- While middle-income Americans are seeing a slight improvement in purchasing power, they remain deeply concerned about the cost of living and their financial outlook, according to data released recently as part of Primerica’s Financial Security Monitor.
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ImpactAI Solutions, a Division of CSS IMPACT, Unveils Groundbreaking Interactive Voice AI Smart Collectors to Transform Debt Collection
- CSS IMPACT, the leading provider of AI-driven debt collection financial ecosystem solutions, through its specialized division, ImpactAI Solutions, is thrilled to announce the launch of groundbreaking advancements within the IMPACT Enterprise Debt Collections Software Suite: the Interactive Voice AI Smart Collectors, Ava and Ivan. These state-of-the-art AI-powered agents are set to revolutionize the debt collection industry by speaking 40+ languages and offering seamless, compliant, and highly efficient automated communication and payment solutions.
- More details here
WORTH NOTING: How much credit card debt you are carrying may have a big impact on your dating life … Here’s a riddle — why are egg prices spiking, but not the price of chicken wings? … Chronic diseases start on your plate, according to a cardiologist … How we look on virtual meetings is taking a toll on our anxiety, according to new research … The origin story of the Super Bowl halftime show … How to bounce back if your company gets a bad review … Why is interest lagging in this year’s Super Bowl matchup? … Starbucks baristas aren’t loving having to doodle on your cup.
Funny Friday, part I
Funny Friday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
