Collector Facing FDCPA Suit for Allegedly Misleading Plaintiff About Credit Reporting
- This is one of those times where a complaint is highlighted because it is attempting to be used as a cautionary tale to the industry. In this case, there is a lot of background and context that is missing — which could impact the value of this case as a cautionary tale, but even with a diminished value, it’s a message that bears repeating. A collection operation is facing claims it violated the Fair Debt Collection Practices Act and state law in Georgia because it allegedly misled a consumer with respect to whether one of the medical debts in question would or could appear on the plaintiff’s credit report.
- More details here
- This series is sponsored by WebRecon
N.J. Appeals Court Reverses Arbitration Ruling for Defendant in Collection Case
- A New Jersey Appeals Court has overturned a lower court’s ruling in favor of a defendant that had granted arbitration in a collection lawsuit more than a year after the complaint had been filed and litigated. The appellate court found that the defendant ultimately waived its right to arbitration due to its litigation activities.
- More details here
Keeping Pace with What’s Going on at CFPB
- It’s been challenging trying to keep on top of all the developments surrounding the situation at the Consumer Financial Protection Bureau and what’s starting to make things even more confusing is that there are now three streams of content. The first stream of content is the actual news and developments that are going on, like another email from Acting Director Russell Vought telling employees to “stand down” until further notice from doing any work. The second stream of content is the reaction to the news and developments. The third steam is the analysis of the news and developments, which question whether the administration has the authority to do what it is doing. All three are important and require coverage, but it’s hard to keep them separate and not get caught up in the increasing rhetoric that is flying from both sides of this debate. On top of all that, Rohit Chopra and Richard Cordray, former directors of the Bureau, have weighed in on what’s going on.
- More details here
Washington Senate Committee Advances Medical Debt Collection Bill
- A Senate committee in the Washington state legislature has advanced a medical debt collection bill that could significantly change how medical debt is reported and enforced. Senate Bill 5480, introduced in the 69th Legislature, aims to void and make unenforceable any medical debt that is reported to a consumer credit reporting agency or credit bureau.
- More details here
Prodigal Launches ProAgent to Automate End-to-End Collections Operations
- Prodigal proudly announces the launch of ProAgent, a collections native AI agent designed to automate end-to-end operations.
- More details here
WORTH NOTING: Six questions you should never ask at the end of a job interview … Car insurance rates are 12% higher now than a year ago … Breaking down one of the biggest developments from Sunday’s Super Bowl — the new scorebug used by Fox … We are not good at being bored anymore … How to deal with a narcissist … Housing markets where the inventory just tipped in favor of buyers over sellers … Are you drinking your coffee at the right time of day? … Barbara Corcoran on how to get people to reply to your emails.
Trailer Tuesnday, part I
Trailer Tuesday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
