Suit Accuses Collector of Communication with Plaintiff After Notice of Representation
- Right from the jump, there is a lot to unpack in this complaint, but I think it includes a lot of the potential concerns that companies have with respect to multi-channel communications and highlights what complaints may start to look more like as the industry engages more via email, text, and chat with consumers. It also highlights how attempts to collect with empathy can be used against companies in the credit and collection industry.
- More details here
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Breaking Down McKernan’s Confirmation Hearing
- I came to the realization about midway through yesterday’s Senate Banking Committee hearing vetting four nominees for posts in the federal government, including Jonathan McKernan to be the next director of the Consumer Financial Protection Bureau that the best use of the hearing was not to hear the viewpoints and objectives of the nominees — because they largely refused to say anything — but to serve as a drinking game. Next time you’re watching one of these hearings, take a shot every time someone says that he or she is going to “follow the statute” or any time that a pre-hearing meeting was referenced — that is probably the only way you’re going to enjoy what you’re watching.
- More details here
As Expected, CFPB Reverses Course, Drops Five Lawsuits
- Was it a coincidence that the Consumer Financial Protection Bureau chose to dismiss five lawsuits it had filed against companies under the previous administration at the same time that its nominee to be the next director was having his confirmation hearing? The world may never know. Regardless, the Bureau did drop five enforcement actions it had launched, one of them going back as far as 2023. After dropping one other lawsuit last week, this is yet another indicator of the type of CFPB that you can expect to see under President Trump. The dismissed cases included high-profile actions against financial institutions and service providers, such as Capital One, Rocket Homes, Vanderbilt Mortgage & Finance, and others.
- More details here
Judge Grants MTD in FDCPA Case Thanks to SOL
- A District Court judge in Washington has granted a defendant’s motion to dismiss and denied a plaintiff’s motion for sanctions in a Fair Debt Collection Practices Act case over a second collection letter and dispute passing each other from one party to the other.
- More details here
WORTH NOTING: Predicting Sunday’s Oscar winners … The problems you start dealing with if you have just one night of bad sleep … Why consumers are holding an “economic blackout” today … High interest rates and high home prices are keeping a record number of potential homebuyers on the sidelines … A big tip to help you buy things cheaper on eBay … Could being a parent actually keep your brain from aging? New research says yes … Peppa Pig is getting a new sibling … The death of Gene Hackman, his wife, and a dog is getting weird.
Funny Friday, part I
Funny Friday, part II
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