Getting to Know Jeff Pappas of Absolute Resolutions
- Dealing with consumers all day, every day, can deaden even the softest of hearts. Jeff Pappas has been where many of those consumers are and never loses sight of the fact that bad things can happen to good people. It speaks to his positive outlook on life that he hasn’t lost that perspective. Read on to learn more about Jeff, why he’d be a good resource not just for for book recommendations, but if you are ever looking for good ribs, too.
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- This series is sponsored by TEC Services Group
California Appeals Court Overturns Dismissal of Suit, Rules Plaintiff has Standing
- A California Appeals Court has overturned a lower court’s dismissal of a suit alleging a debt buyer violated the Fair Debt Collection Practices Act, the Rosenthal Fair Debt Collection Practices Act, California’s Fair Debt Buying Practices Act, and the Private Student Loan Collections Reform Act.
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Breach Leads to Lawsuits, Lost Contracts for Tennessee Collector
- A collection agency is facing lawsuits, lost contracts, and more after being the victim of a data breach last year that is now being disclosed. Nationwide Recovery Services, a Tennessee-based debt collection agency, suffered a cybersecurity breach in July 2024 that has since triggered lawsuits, government contract cancellations, and breach notifications affecting more than 300,000 individuals tied to multiple healthcare providers.
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States, Cities Step Up as CFPB Pulls Back
- States and municipalities across the country are taking steps to fill in where they think the Consumer Financial Protection Bureau has retreated from its positions of aggressively seeking to protect consumers, and those moves are likely to impact the credit and collection industry. The departure of the federal government from consumer protection enforcement has not resulted in a regulatory vacuum. In fact, it’s caused a state-level surge.
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RNN Group Names Dane Mauldin as President to Accelerate Product Expansion & Growth
- RNN Group, a leading provider of data and verified information services, today announced that veteran data and information solutions executive Dane Mauldin has been appointed as President.
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WORTH NOTING: Women quietly carry not just their own anxieties, but the stresses of friends and family, according to new research … If you’re like me and you hit the snooze button when your alarm goes off in the morning, you are like most people … More people are missing their Buy Now, Pay Later payments … Scottsdale, Arizona tops the list of best places to get a summer job … The spots where vacation prices jump the most during peak travel season … There is a difference between stars and numbers when displaying rankings, according to new research … Why you should be fighting the death of the semicolon … Why you need to embrace the concept of “strategic disappointment.”
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
