Collector Sued for Allegedly Misinterpreting Refusal to Pay
- This is one of those suits where the defendant was forced to parse what the plaintiff was saying in a one sentence communication and was sued because it essentially interpreted the inclusion of the word “now” as an indication that the plaintiff was not outright refusing to pay the debt. The case was filed in federal court in the Southern District of Florida.
- More details here
- This series is sponsored by WebRecon
Alaska Supreme Court Affirms Rulings for Consumers in Collection Lawsuit Cases
- The Supreme Court of Alaska has affirmed rulings in three separate cases against the same defendant that made similar allegations, determining that the defendant, a debt buyer, violated state law because Alaska does not recognize “account stated” causes of action.
- More details here
Patient‑Friendly Payment Plans Leaving Providers Short on Cash: Survey
- Patient payment plans are supposed to make medical bills manageable. Instead, they’re parking roughly one‑third of collectible revenue in long‑term receivables and still failing to match what most households can afford, according to PayZen’s new “State of Healthcare Affordability: The Provider Perspective 2025” report.
- More details here
Compliance Digest – May 27
- Get insights and context on the consumer groups stepping in to defend the CFPB’s medical debt credit reporting rule from Leslie Bender, how Caren Enloe thinks you should react to all the guidance that the CFPB has rescinded and withdrawn, as well as Lauren Burnette’s pride in her home state of Florida allowing emails to be sent overnight. Plus perspectives on recent case rulings from Brit Suttell, Dale Golden, and Cooper Walker in this week’s Compliance Digest.
- More details here
- This series is sponsored by Bedard Law Group
WORTH NOTING: Recent graduates would rather break up with a partner than talk to their boss about this … Vitamin D may do more for you than just give you stronger bones … Fears about losing jobs to AI are sending members of Generation Z to get jobs in skilled trades … Traffic jams have a surprising impact on how and what we eat, according to new research … A guide to help you stay hip and up-to-date on the latest in travel lingo, like Land Snorkeling … How to push back when given an unethical request at work … Tips to help lower turnover among remote employees … Who’s to blame when an AI Agent screws up?
Trailer Tuesday, part I
Trailer Tuesday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
