Suit Accuses Collector of Mischaracterizing Refusal to Pay as Dispute
- This is another case where there isn’t much that led the consumer to file this lawsuit, but it is emblematic of what many collection operations are dealing with on a daily basis that lead to these kinds of cases. It also speaks to the trend of collectors needing to parse the intentions, expectations, and wants of consumers who communicate that they are not willing or able to pay a debt. A collector is being accused of violating the Fair Debt Collection Practices Act because it treated a refusal to pay as a dispute of the debt.
- More details here
- This series is sponsored by WebRecon
Appeals Court Affirms Dismissal of FDCPA Case Against Creditor
- The Court of Appeals for the Eleventh Circuit has affirmed a lower court’s ruling in a Fair Debt Collection Practices Act case involving the original creditor, while also denying the creditor’s motion for sanctions against the plaintiff, although it did caution him that future appeals regarding the same facts may lead the court to change its mind.
- More details here
Baltimore Dismisses Suit Against CFPB
- The City of Baltimore yesterday voluntarily dismissed its lawsuit against the Consumer Financial Protection Bureau and acting Director Russell Vought, bringing an end to its challenge of the Trump administration’s alleged plan to defund the agency.
- More details here
Consumers Say They Feel Uncertain And Are Now Acting Like It, Too
- Data released last week by the Consumer Bankers Association shows a rare alignment between how consumers report feeling about the economy and their actual financial decisions; they are spending less, borrowing less, and both consumers and small businesses are taking increasingly cautious steps when it comes to their financial situations.
- More details here
WORTH NOTING: A list of the 100 best sports moments of the first quarter of the 21st century … Take a spelling bee test to see if you are smarter than a 13-year-old … People are turning to pillowcases to avoid airline baggage fees … Why you may want to think twice before using Buy Now, Pay Later services … A Japanese toilet company is working on making the bidet a household name in America … A three-step process to help managers get the best work out of their teams … The 10 dumbest cars of all time, according to experts … A parent’s spidey sense is better at predicting critical illnesses in kids than the vital signs used to monitor their health, according to new research.
Funny Friday, part I
Funny Friday, part II
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