Suit Accuses CRA, Debt Buyer of Not Investigating ID Theft Claim
- There’s a lot that happens behind the scenes when it comes to the collection process. For as transparent as everyone tries to be, accounts are bought and sold or placed or assigned and it can be confusing for consumers. A debt buyer and a credit reporting agency are facing claims they violated the Fair Credit Reporting Act by not reasonably investigating an identity theft dispute filed by the plaintiff and for continuing to report what is alleged to be inaccurate information.
- More details here
- This series is sponsored by WebRecon
Judge Rules in Oregon Charity Care Lawsuit
- Many states have enacted laws requiring healthcare accounts to be screened to determine whether the individual is entitled to some form of charity care prior to initiating collection action. A District Court judge in Oregon has largely granted motions filed by the defendants — a healthcare system and a collection operation — in a suit accusing them of violating Oregon’s charity care law and the Fair Debt Collection Practices Act.
- More details here
AI Agents vs. Agentic AI: Why the Distinction Matters
- The terms AI agents and agentic AI are often used interchangeably, but for technology leaders in the credit and collection industry, understanding the difference is critical — not just for accurate implementation, but to avoid being sold hype disguised as innovation.
- More details here
Appeals Court Sides with Defendant in Wiretapping Case Over Website Tracking
- The Court of Appeals for the Ninth Circuit has affirmed the dismissal of a class-action lawsuit that accused Papa John’s of violating wiretapping and eavesdropping laws in California by tracking and recording the activities of users who visit its website.
- More details here
Finvi Continues to Expand Capabilities of Velosidy® Platform, Releasing Modernized Functionality Supporting Legal Action in Pursuit of Debt Collection
- Finvi, a leading provider of enterprise workflow automation software built to accelerate revenue recovery and simplify the debtor payment process, announced that a recent release of its SaaS-based Velosidy® collections and payments platform has provided agencies with enhanced capabilities thataddress the intricacies associated with the legal elements of debt collections.
- More details here
WORTH NOTING: Scientists have a new theory about why birds like to sing at dawn … Lay’s is turning a classic sandwich into a new chip flavor … The governor of Oregon has signed a medical debt credit reporting bill into law … A lot of us aren’t waking up well-rested in the morning … How your business can deliver personalized employee experiences … Tips to help you stay safe during summer heat waves … More and more people are turning notifications off on their phones.
Funny Friday, part I
Funny Friday, part II
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