Getting to Know Hillary Varvel of InDebted
- Hillary Varvel is one of those people who makes you feel bad about yourself because of how much she has accomplished and because of how much she is making of her life. Reading up to 100 books a year, trips to Spain and the Bahamas — this year alone — to indulge in her love of travel and fine food, and starting each day with a run … talk about living life to the fullest. Read on to learn more about Hillary, her systematic approach to getting the most out of each day, and why she “genuinely” enjoys reading regulations.
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- This series is sponsored by TEC Services Group
Judge Grants Motion to Compel Arbitration in FDCPA Case Over Post-Refusal Communications
- A District Court judge in California has granted a defendant’s motion to compel arbitration in a Fair Debt Collection Practices Act case after the defendant was accused of continuing to contact the plaintiff after she refused to pay the debt.
- More details here
Middle-Income Purchasing Power Edges Up, But Mortgage Delinquencies Signal Consumer Stress
- Middle-income families saw a modest improvement in spending power last month, according to the latest Primerica Household Budget Index. The index hit 100.1% in May 2025, which is up 0.4% from April and 1.5% year-over-year, signaling that earned income slightly outpaced the rising cost of essential goods like food, utilities, gas, health care, and auto insurance.
- More details here
Contact Center to Pay $85,000 in EEOC Discrimination and Retaliation Case
- Telemarketing services provider DialAmerica Marketing, LLC has agreed to pay $85,000 to settle a race, sex, and retaliation lawsuit brought by the Equal Employment Opportunity Commission (EEOC), the agency announced this week.
- More details here
WORTH NOTING: Turns out that the joke, “I need a vacation from my vacation” isn’t really a joke at all … Forget nepo-babies, the new trend is nepo-buyers … Americans are saving for retirement at record levels … A lot of primary care physicians are worried about what’s going to happen to their practices if there are changes to Medicaid … Jefferson Capital raised $150 million — at the low end of its price range — in its initial public offering … Jerome Powell, the head of the Federal Reserve, thinks more student loan debt should be able to be discharged in bankruptcy … The 96 markets where house prices are falling … Workplace loneliness is a real issue. Here are some ways to fix it.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
