Appeals Court Affirms Ruling for Plaintiff in FDCPA Workers’ Comp Case
- The Court of Appeals for the Eleventh Circuit has affirmed a ruling for a plaintiff in a Fair Debt Collection Practices Act case, rejecting the defendant’s arguments that the plaintiff’s medical bills did not meet the statute’s definition of a debt and that it should be entitled to the statute’s bona fide error defense because of the policies it had in place to try and prevent these types of situations.
- More details here
Colorado Supreme Court to Hear Arguments in Collection Case
- The Colorado Supreme Court has granted a petition filed by a consumer to hear arguments in a case she filed against a collection operation, alleging it violated Colorado’s Fair Debt Collection Practices Act when it attempted to recover an unpaid debt it had purchased from the original creditor. The Supreme Court will also decide whether the state court judge erred when it ordered a District Attorney’s office to pay the collection operations costs when responding to requests from the prosecutor.
- More details here
CFPB Terminates $95M Enforcement Order with Credit Union
- The Consumer Financial Protection Bureau has officially canceled a $95 million settlement with Navy Federal Credit Union, reversing its prior enforcement action over overdraft fees that the agency previously labeled as illegal. The move marks the latest in a series of settlements and consent orders the Bureau has withdrawn in recent months under new leadership.
- More details here
28 Companies Looking for Collection Talent
- Which creditor is looking for someone to run its credit reporting department? Which collection operations are looking for a new trainer? Which creditor is looking for someone to help with its modeling and analytics? Find out the answers to those questions and dozens more by checking out this week’s job listings summary.
- More details here
WORTH NOTING: Which activities are the most quintessential of the summer? Perhaps not surprisingly, many have to do with food … If you are going to eat barbecue this weekend, you need to know where the word comes from … Chick-fil-A is the fast food restaurant with the highest customer satisfaction for the eleventh year in a row … Tinder wants you to prove you are a human if you are going to start swiping on its app … What you may want to cut back on, especially late in the day, if you suffer from nightmares … Why office gossip may actually be a good thing for your workplace … Americans are living longer than ever. Here is how to make the most of it … You’re going to start seeing even more ads when you go to the movies.
Wisdom Wednesday, part I
Wisdom Wednesday, part II
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