N.J. Appeals Court Affirms Ruling Over Failure to Arbitrate in Collection Lawsuit Case
- If a tree falls in the forest and nobody is around to hear it, does it make a sound? Similarly, if an arbitration agreement is in a contract, but neither party invokes it, can it be used to fight a collection lawsuit that is filed against you? A New Jersey Appeals Court has affirmed a lower court’s ruling that no, it can’t be used if it is never invoked.
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Racial and Income Gaps Emerge in Medical Debt Litigation: Study
- A report published last week in a medical journal revealed that medical debt is disproportionately affecting minorities and lower-income individuals in St. Louis, whi are being sued far more than other groups. Between January 2020 and May 2023, two major academic physician groups in St. Louis — SLUCare Physicians and Washington University Physicians — filed 973 small‑claims suits against patients over unpaid medical bills. Of these cases:
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With Nearly Half of Customers Struggling, Financial Advice Becoming More Valuable
- More U.S. bank customers are struggling to keep up with bills, leaving them financially exposed and eager for help. According to J.D. Power’s 2025 U.S. Retail Banking Advice Satisfaction Study, 43% of retail bank customers now fall into the “financially vulnerable” category, which is up sharply from 27% just five years ago. For credit and collection professionals, these numbers point to both a challenge and an opportunity: consumers are crying out for guidance, and institutions that deliver timely, tailored advice can build deeper, more enduring relationships.
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31 Companies Seeking Collection Talent
- Jobs in 23 different states, plus a handful that are remote/work-from home. Seven entry-level vacancies, nine at the management level. Creditors, credit unions, banks, collection operations, and fintechs. Check out this week’s job listings summary to see who is hiring and how they are going about it.
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WORTH NOTING: How Millennials are handling their financial wellness … Worries and stresses about debt are impacting the mental well-being for a lot of consumers these days … Isn’t this ironic — the more time that AI spends thinking about something, the performance of the model actually decreases … A look at how much more some student loan borrowers are going to be paying in the near future … For families, mealtimes matter if you want to connect with your kids … Does pre-cooling your home before a hot day work? Depends on who you ask … Is pickle juice good for you if you are looking to hydrate yourself? … Fans of Fall rejoice: Starbucks has announced when the Pumpkin Spice Latte is coming back to its menu.
Wisdom Wednesday, part I
Wisdom Wednesday, part II
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