Separate Cases Allege Third-Party Disclosures via Different Channels
- It might be too early to tell if this is just a few isolated cases or if it is the start of a new trend, but there have been three separate lawsuits, filed in three separate jurisdictions, against three separate collection operations, involving three separate modes of communication, in which each collector is being accused of communicating with a third party about a debt. Each of the three cases were filed within two days of one another.
- More details here
- This series is sponsored by WebRecon
Appeals Court Reverses Ruling in FCRA Case
- For the second time this month, the Court of Appeals for the Eleventh Circuit has overturned a lower court’s denial to compel arbitration in a Fair Credit Reporting Act case, addressing the process through which the plaintiff agreed to a website’s terms and conditions, a process known as “clickwrapping.”
- More details here
NYC Debt Collection Rule Delayed Again; No New Effective Date Set
- For at least the third time, the New York City Department of Consumer and Worker Protection has delayed the effective date of its debt collection regulation, this time providing no update other than to say the regulation will not go into effect on October 1 as originally planned and that it will provide three months’ notice before putting the rule into effect.
- More details here
Oregon Expands Telemarketing Law, But Keeps Debt Collection Exemptions
- The governor of Oregon has signed a bill into law that aims to limit solicitation calls and text communications made to consumers, with an explicit carve-out for calls made by collectors and debt buyers.
- More details here
WORTH NOTING: A deep dive on the non-profit organizations that are helping to buy and forgive medical debts … Did you know that there are 102 “official” cocktails? Here is a breakdown of someone’s journey to try them all … The credit and collection industry loves speech analytics. But experts say there are still gaps in the technology … Tips to help you get the most out of your appliances … How to maximize the health benefits of walking … If you question your parenting skills more than once a week, you are in good company … Some hotels are starting to charge extra for things like air conditioning … Why this is a big week for the country’s economy.
Trailer Tuesday, part I
Trailer Tuesday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
