Court Weighs Whether Medical Recovery Company is a Debt Collector
- I will say at the start that this is one of those “this appears interesting to me but I am not a lawyer and sometimes things I think are interesting turn out in fact to be not interesting at all” cases, but a District Court judge in Maryland has issued a ruling in a case that seems to involve a new type of company and whether it meets the state’s definition of debt collector.
- More details here
Bipartisan Bill Targets Foreign Robocalls with New FCC-Led Task Force
- Lawmakers on both sides of the aisle are turning up the heat on robocalls, especially those originating from overseas. Sen Ted Budd [R-N.C.] and Sen. Peter Welch [D-Vt.] have introduced S. 2666, the Foreign Robocall Elimination Act, a bill that would establish a new interagency task force to tackle unlawful foreign robocalls targeting Americans.
- More details here
Unmonitored AI Is Driving Up Breach Costs, Especially in Healthcare
- AI adoption in business is outpacing security and it’s costing companies dearly. IBM’s newly released 2025 Cost of a Data Breach report reveals that data breaches involving unmonitored or “shadow” AI are significantly more expensive, especially in sectors like healthcare, where personal information is a high-value target.
- More details here
34 Companies Seeking Collection Talent
- Nearly three dozen different companies from across the country are looking to fill jobs related to credit and collections. Your dream job might be on the list. Or maybe you know someone who would be a good fit and is looking. There are a million reasons to check out this week’s job listing summary.
- More details here
Guest Column: CIOs are The New Margin Drivers in ARM and AI Agents are Their Team
- In collections, technology used to live in the background. Now, it’s in the boardroom.Across lenders, agencies, and legal shops, CIOs are being asked one thing: “How will you use technology to improve margins?”
- More details here
WORTH NOTING: A look at the household debt situation, which is holding stable … A lot of colleges and universities are spending time chasing unpaid tuition … An Indian debt collection platform has raised $7 million to develop a multi-lingual AI agent … Would you have given your kid a tablet in this situation? … Which town in the Northeast is the hottest housing market? … The people who are falling behind on their student loans may surprise you … How to fix your daily standup meetings so they don’t fall flat … Which college football teams have the toughest schedules this year? … Very excited to have this show back in my life.
Wisdom Wednesday, part I
Wisdom Wednsday, part II
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