Suit Accuses Creditor of Pulling Credit Without Permission
- Mixed messages. Nuance. Intent. The challenges of understanding what someone means in a text message is not easy. It should be, because you can use all the words in the English language to describe your intention and what you want, but as we all know, when it comes to texting, most people don’t use all the words in the English language. And things can escalate quickly. A creditor is facing claims it violated the Fair Credit Reporting Act by accessing an individual’s credit report without her permission, alleging that when she texted she would “reach out another time,” that meant their business was concluded.
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- This series is sponsored by WebRecon
Repeat Offender: Judge Rejects Another FDCPA Lawsuit from Serial Filer, Reinforces Permanent Injunction
- A Magistrate judge in Ohio has once again dismissed a Fair Debt Collection Practices Act lawsuit filed by a frequent filer, reaffirming the need for prior court approval before the plaintiff can proceed with any future lawsuits. Judge J. Philip Calabrese of the District Court for the Northern District of Ohio went as far as to say that the claims were “so unsubstantial, frivolous and devoid of merit” that they did not warrant further proceedings.
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CFPB Proposes Sharp Cutbacks to Oversight of Debt Collectors and Others
- The Consumer Financial Protection Bureau is exploring changes that could dramatically reduce the number of nonbank companies subject to its supervision in the debt collection, credit reporting, auto finance, and international money transfer markets.
- More details here
Mass. AG Secures $2M Settlement with Mortgage Servicer Over Foreclosure, Debt Collection Violations
- A mortgage servicer has agreed to pay $2 million and overhaul its business practices to resolve allegations that it violated Massachusetts foreclosure prevention, debt collection, and consumer protection laws, according to an announcement from Attorney General Andrea Joy Campbell.
- More details here
Capio Launches New Digital Engagement Portal to Empower Patients and Modernize the Medical Debt Repayment Experience
- Capio, a leading purchaser of healthcare receivables, today announced the launch of its new digital engagement portal. Powered by BuoyFi’s proven technology, the portal provides a seamless and personalized experience that puts financial control back into the hands of patients.
- More details here
WORTH NOTING: Saving money does more good than just in your wallet; it helps your mental well-being, too … Capital One is moving all of its debit cards to Discover, meaning all of its customers are getting new cards … Republicans loved referring upset consumers to the Consumer Financial Protection Bureau to complain, according to a published report … Crime is at its lowest point in nearly 60 years … Small business owners are going all-in on artificial intelligence, which is going to lead to more job opportunities … No surprises here: teens aren’t answering their phones anymore … Prompts to help get you started with the new version of ChatGPT … One man hit 389 jackpots in one day at a Florida casino.
Funny Friday, part I
Funny Friday, part II
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