Class-Action Suit Accuses Creditor, Collection Law Firms of FDCPA Violations for Commercial Debt
- You can’t have it both ways, can you? The Fair Debt Collection Practices Act applies to consumer debts — those incurred for personal, family, or household purposes. Debts that are incurred for commercial purposes, like those related to business expenses, are not covered by the FDCPA. A plaintiff has filed a class-action lawsuit in Georgia federal court, accusing a credit card company and two collection law firms of violating the FDCPA, with a head tilt to alleging they also violated Regulation F, but while also claiming the debts were not incurred for personal purposes.
- More details here
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Navient Laying Off 125 Employees in Indiana Office
- Navient Solutions has announced plans to lay off up to 128 employees tied to its Fishers, Ind. office, according to a WARN notice filed on August 4,. While the layoffs are permanent and span from October through next June, they do not involve closing the facility. The affected workers are primarily remote, but report through Indiana-based management, with roughly two-thirds residing in the state and the rest scattered elsewhere.
- More details here
FTC Cracks Down on Alleged AI Scammer
- If it seems like every product and piece of software today claims to use artificial intelligence in some way, shape, or form, it’s not just you. In fact, the Federal Trade Commission yesterday announced it has launched an enforcement action against a company that claimed to be able to use conversational AI to replace customer service representatives, but instead were making false and unsubstantiated claims and refused to provide refunds.
- More details here
Appeals Court Upholds Denial of Class Certification in TCPA Debt Collection Case
- The Court of Appeals for the Fourth Circuit has upheld a lower court’s denial to certify a class and not to allow testimony from an expert witness used by the plaintiff in a Telephone Consumer Protection Act case against a creditor that was attempting to collect on an unpaid debt.
- More details here
WORTH NOTING: Understanding the true cost of home insurance … Consumer confidence in their overall financial outlook continues to deteriorate … New research shows that artificial intelligence is “profoundly” limiting the employment prospects of young Americans … People are doing a lot less “guilt tipping” these days … Fact checking the benefits and potential issues with weighted vests when exercising … More outrage over changes at Cracker Barrel. Now it’s the peg game … A lot of employees weren’t happy with the onboarding process at their new jobs … How to transition from a remote to in-office job.
Trailer Tuesday, part I
Trailer Tuesday, part II
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