Getting to Know Mark Cavin of Collection Intelligence
- In terms of industry experience, Mark Cavin has a lot of it. Having spent nearly five decades in the financial services industry, there isn’t much that Mark hasn’t seen or done or seen and done. Perhaps most known for his stint as a fellow at the Consumer Financial Protection Bureau, Mark’s experience spans all facets of the industry and he is harnessing that experience into his consulting practice. Read on to learn more about Mark, his process for making smart decisions, and why he is the guy to go to if you want to know what wine goes best with something.
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- This series is sponsored by TEC Services Group
Ohio Appeals Court Upholds Debt Buyer’s Win in FDCPA Case
- An Ohio Appeals Court has affirmed a summary judgment ruling in favor of a debt buyer that was accused of violating the Fair Debt Collection Practices Act in a case that centered on the documentation provided by the consumer in attempting to make her case.
- More details here
Advisory Panel to Guide FCC on Robocall Rules
- Brendan Carr, the chair of the Federal Communications Commission, reinforced the regulator’s push to eliminate illegal robocalls, noting that the newly reformed Consumer Protection and Accessibility Advisory Committee will form a working group to address robocalls and recommend additional efforts to combat them.
- More details here
CFPB Warns Remaining Staff of Possible Job Cuts
- The Consumer Financial Protection Bureau is weighing significant workforce reductions after Congress imposed new limits on its funding, creating uncertainty about the agency’s ability to cover payroll as the new fiscal year begins next month, according to a published report.
- More details here
WORTH NOTING: Money ends up ruining a lot of friendships, according to a newly released survey … Items from Costco you should stock up on before they are gone … Why one fintech company eliminated its unlimited time off policy … The cost of getting your own money out of a machine keeps going up … The rules that people tend to ditch when they are on vacation … For the first time in five years, COVID is not one of the leading causes of death in the United States … A parent-friendly workplace checklist to see if your employer cares … There is a new richest person in the world, who is worth nearly $400 billion.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
