Suit Accuses Collector of Denying Convo with Consumer, Receiving Email Seeking Confirmation Debt Wasn’t His
- A collection operation is facing claims it violated the Fair Debt Collection Practices Act and Texas state law after it allegedly denied confirming to the plaintiff that a debt was not his and denied receiving an email from the plaintiff seeking confirmation of that fact when, during a conversation the previous day, a different representative had indicated that the Social Security number attached to the account did not match the plaintiff, who was being contacted about the debt.
- More details here
- This series is sponsored by WebRecon
BFE Defense Not Enough When Debt Collector Relies on Creditor Data, Judge Rules
- A District Court judge in Washington has granted a plaintiff’s motion for partial summary judgment on claims that a collection operation violated the Fair Debt Collection Practices Act when it reported a debt that was not owed by the plaintiff on his credit report, denying the defendant’s attempt to use the bona fide error defense because it relied on the information it was provided by the original creditor.
- More details here
FTC Steps Into Void Left by CFPB: Report
- The Federal Trade Commission wants to remind everyone in the credit and collection industry that even though the Consumer Financial Protection Bureau may be downsizing, there is still a federal regulator on the beat, according to a published report.
- More details here
Oregon Enacts Trio of Consumer Protection Laws
- Oregon Gov.Tina Kotek yesterday signed three new consumer protection laws that will reshape how medical debt, online pricing, and auto loan agreements are handled in the state. Each law is set to take effect in 2026 and aims to boost fairness and transparency in common financial transactions.
- More details here
WORTH NOTING: The average interest rate on retail credit cards is north of 30%, the second-highest APR in two decades … A look at how members of Gen Z handle their finances and make payments … A bill has been introduced in the Senate that would prohibit employers from using credit checks as part of the hiring process … For most consumers, what they take home every paycheck is not enough to cover expenses and save for the future … When to — and when not to — lease a car … If you’re expecting people to tap into their emergency funds to pay off their debts, you’re in for a surprise … Your zodiac sign is 2,000 years out of date because of a “wobble” in the Earth … Debunking some popular myths about one of my favorite pastimes — sleep.
Trailer Tuesday, part I
Trailer Tuesday, part II
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