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Home Daily Digest

Daily Digest – September 24. Judge Recommends Dismissal of FDCPA Claim After ‘Refusal to Pay’ Buried in Essay; Report Cites Gaps in Hospital Charity Care Policies That Leave Patients With Surprise Bills

mikegibb by mikegibb
March 24, 2026
in Daily Digest
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Judge Recommends Dismissal of FDCPA Claim After ‘Refusal to Pay’ Buried in Essay

  • When is a refusal to pay and request to cease communications not a refusal to pay and request to cease communications? When it’s couched in a seven-paragraph letter about Christmas, a Magistrate Court judge in California has ruled, recommending that a defendant’s motion for judgment on the pleadings in a Fair Debt Collection Practices Act case be granted.
  • More details here

Report Cites Gaps in Hospital Charity Care Policies That Leave Patients With Surprise Bills

  • Hospital financial assistance programs are designed to protect patients from crushing medical costs, but gaps in how those programs are applied mean many low-income patients are still left with bills they cannot afford, according to a published report.
  • More details here

Many Households Still Lack Savings to Cover Even Small Emergencies: Report

  • A new analysis of financial data from more than six million households shows that cash savings, not discretionary income, are the true measure of financial security. Even households with steady income streams face greater risks if their emergency savings are thin, according to a report from JPMorgan Chase.
  • More details here

37 Companies Seeking Collection Talent

  • More than three dozen different job opportunities are out there for the taking. Is your next step up the corporate ladder just one click away? Or are there ideas for how to write your next job ad to help attract talent? Check out this week’s job listings summary to find out!
  • More details here

WORTH NOTING: Bill collector is listed as an office job that is “dying” … A new law in Maine that prohibits credit reporting of medical debts goes into effect today … Capital One is laying off nearly 400 employees who used to work at Discover … The hidden causes of heart attacks are often overlooked or misdiagnosed … AI tools are helping with productivity, but not helping companies’ bottom lines … Since I happen to be in Oklahoma today, here are candidates to be the next head coach at Oklahoma State University … What it takes for kids to have exceptional social skills … Gen Z has a new home-buying hack called “co-buying.”

Wisdom Wednesday, part I

Wisdom Wednesday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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