Judge Rules Fintech’s Cash Advance Product Falls Under Military Lending Act, Denies Arbitration Request
- A District Court judge in California has denied a defendant’s motion to compel arbitration in a class-action lawsuit, ruling the defendant meets the definition of creditor under the Military Lending Act, which prohibits arbitration claims for covered members of the armed forces.
- More details here
Maryland Regulator Issues Guidance on New Medical Debt Collection Laws
- The Maryland Office of Financial Regulation (OFR) has issued formal guidance outlining three major laws that significantly change how medical debts may be collected, reported, and enforced in the state. The laws — HB 428, HB 1020, and HB 268 — took effect on October 1.
- More details here
Americans’ Paychecks Still Lag Behind Rising Costs
- More than six in 10 American workers say their paychecks have not kept up with rising household costs over the past year, the highest share in four years, according to Bankrate’s latest Pay Raise Survey. That figure is up from 59% in 2024, highlighting increasing consumer pressure to make ends meet.
- More details here
36 Companies Seeking Collection Talent
- One of the things that always fascinates me — and frustrates me — is the number of different ways that people describe collectors in job ads. Debt resolution specialist. Customer service associate. Call center representative. Collection recovery specialist. Those are just some of the terms used in this week’s job listing summary. Check out those listings, and nearly three dozen more from across the industry.
- More details here
WORTH NOTING: Small businesses are less optimistic about the direction the economy is heading … You may love Honeycrisp apples, but farmers definitely don’t … The average American’s credit score is falling. Here are some reasons why … The average price for a new car hit another record high in September … How to know what is in your drinking water … The man behind some of the most iconic movie posters of all time has died … How members of Generation Z are tackling their job fears … This is a fee charged by airlines that I can definitely get behind.
Wisdom Wednesday, part I
Wisdom Wednesday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
