Plaintiff Claims Collection Attempts Left Him Constipated, Sleepless, Mistreated
- There are two types of complaints that are filed against companies in the credit and collection industry: those that are short on details and those that aren’t. This is the latter. A pair of companies are facing claims they violated the Fair Debt Collection Practices Act and state law in Michigan for their attempts to collect on the proceeds of a loan that the plaintiff claims never to have received, which caused the plaintiff to suffer from a number of medical issues and to verbally abuse the person taking care of him.
- More details here
- This series is sponsored by WebRecon
No Injury, No Standing: N.Y. State Court Adopts Federal Approach in FDCPA Case
- A New York Appeals Court has affirmed the dismissal of a Fair Debt Collection Practices Act case against a defendant, ruling the plaintiff did not have standing to pursue his claims because he did not suffer a concrete injury, which is important because this is one of the first cases at the state level in New York to adopt the TransUnion v. Ramirez standard for standing.
- More details here
Spam Robocalls Surge to Six-Year High, Raising Alarm for Call-Dependent Industries
- Spam and scam robocalls have surged to their highest level since 2019, according to a new report from the U.S. PIRG Education Fund, posing growing challenges for businesses that depend on phone-based outreach, including those in credit and collections. The report, Ringing in Our Fears 2025, warns that despite federal mandates designed to curb the problem, compliance among phone carriers has actually declined over the past year.
- More details here
Collector Asks Supreme Court to Clarify FDCPA Duties Before Working Account
- A collection operation has filed a petition with the Supreme Court for it to hear arguments in a Fair Debt Collection Practices Act case, seeking answers to three questions related to the work that should be done before starting collection activity on an account, and whether a medical debt incurred after someone was injured while working is considered a consumer debt.
- More details here
WORTH NOTING: Members of Generation Z are relying more and more on side gigs for their income … Customers of a new credit card offered by Citibank are not having a pleasant experience … A bunch of photos that look fake, but aren’t … The 18 weirdest things you can buy on Amazon … Gas prices are under $3 per gallon, on average, and could drop even lower … Five reasons why you should never compliment someone’s weight loss … The one question you should ask when you are in a high-stakes situation … When you have to pay your employer when you quit your job.
Funny Friday, part I
Funny Friday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
