The Court of Appeals for the Eleventh Circuit has upheld rulings from both a District Court and a Bankruptcy Court that denied to hold a defendant in civil contempt for violating a discharge order when attempting to collect on a mortgage debt.
The background: The plaintiff, who had previously received a discharge of her mortgage debt through bankruptcy proceedings, accused the defendant of violating that discharge by trying to collect the debt afterward. She filed an adversary proceeding seeking to have the defendant held in civil contempt and sanctioned for what she described as improper collection attempts and discovery misconduct.
- While the Bankruptcy Court determined that the defendant had technically violated the discharge order by attempting to collect the debt, it stopped short of finding the servicer in contempt, reasoning that there was no proof the company knew about the discharge.
- The plaintiff appealed to the District Court, which affirmed the bankruptcy judge’s ruling. She then took the case to the Eleventh Circuit.
The ruling: The appellate panel agreed with both lower courts. Applying the standards set in Taggart v. Lorenzen, the Eleventh Circuit reiterated that civil contempt under the Bankruptcy Code is “a severe remedy,” available only when there is “no objectively reasonable basis” for believing the creditor’s conduct was lawful.
- Here, the Bankruptcy Court held a bench trial to determine whether the defendant knew about the discharge order. The company’s representative testified that there was no record of the bankruptcy in its file and that no employee had been informed of it. The plaintiff claimed she told an employee about her bankruptcy during a phone call, but the judge found her testimony not credible.
- The appellate court emphasized that credibility findings belong to the trial judge, who “alone can be aware of the variations in demeanor and tone of voice that bear so heavily on the listener’s understanding.” Because the lower court’s decision to credit the servicer’s testimony was supported by the record, the Eleventh Circuit found no abuse of discretion.
- The court also upheld the denial of discovery sanctions, finding that the plaintiff failed to prove the defendant had disobeyed discovery orders or withheld documents in bad faith.
- In affirming the rulings, the Eleventh Circuit noted simply: “Because the bankruptcy court did not clearly err by finding as a matter of fact that [the defendant] did not know about the discharge order, it was well within the court’s discretion to conclude that civil-contempt sanctions against [the defendant] were not warranted.”




