Court Finds Misprinted Fee Description Not Misleading Under FDCPA
- A District Court judge in Illinois has granted a defendant’s motion for judgment on the pleadings in a Fair Debt Collection Practices Act case involving a printing error that mis-identified a fee in a notice that was sent to a consumer.
- More details here
Encore Capital Earnings: U.S. Engine Powers Record Collections
- Encore Capital Group reported a U.S.-led quarter with record collections and tighter operating leverage, signaling continued tailwinds for portfolio supply and digital-first recoveries. Overall, the company had net income of $74.6 million in the third quarter, up from $30.6 million a year ago. Revenue for the company was $460 million during the quarter, up fro $367 million last year. While noting there is a lot of “noise” about consumers being financially stressed, Encore’s CEO said during an earnings call with analysts that the company has not seen any impact in terms of consumer behavior so far.
- More details here
States Sue Ed. Dept. Over New Limits on PSLF Employer Eligibility
- A group of nearly two dozen state attorneys general have filed a lawsuit against the Department of Education over the future of a student loan forgiveness program for individuals who go into teaching or other forms of public service.
- More details here
Compliance Digest – November 10
- TCPA, FDCPA, CFPB rules, bankruptcy … all topics important to collection operations, and all covered in this week’s Compliance Digest. Make sure you stay on top of what you need to know and get important insights from Justin Penn, Brit Suttell, Brooke Conkle, Brendan Little, Anastasia Caton, John Marees, and Crystal Duplay.
- More details here
- This series is sponsored by Bedard Law Group
WORTH NOTING: Visa and Mastercard are close to settling a 20-year legal battle that would result in lower interchange fees … To younger consumers, cash is “cringe” and “out of touch” … The federal government has moved closer to re-opening … I just heard someone last week who said they do this and now it’s a new wellness trend … Grey hair may be protecting you from a deadly disease … There are 4 million homeowners who could benefit from locking in a lower mortgage rate … If you are looking for employees who are going to master their roles, consider hiring older candidates … If the CEO of JPMorgan Chase can do this during the day, so can you.
Music Monday, part I
Music Monday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
