Groups Sue CFPB, Vought to Keep Regulator Open
- A coalition of consumer advocacy groups has filed a lawsuit seeking to block what they call a deliberate attempt by Acting CFPB Director Russell Vought and the Trump administration to “shut down” the Consumer Financial Protection Bureau by cutting off its access to funding. The case, filed in the Northern District of California, marks the most direct legal challenge yet to the administration’s effort to wind down the Bureau after months of internal turmoil, shrinking reserves, and warnings of an imminent funding lapse.
- More details here
FDCPA Case Falls Apart After Plaintiff Omits Basic Elements Needed to Proceed
- When suing collection operations, there are boxes that plaintiffs need to check, and if those steps are missed, it makes it easy for judges to rule. A District Court judge in Florida has granted a defendant’s motion for summary judgment in a Fair Debt Collection Practices Act case because the plaintiff forgot, or chose not to, make sure that she alleged the debts were for personal use and that the defendants were, in fact, debt collectors under the statute.
- More details here
New Report Warns: Do Not Trust AI Without Human Oversight
- A new report from Billtrust, a provider of AI powered accounts receivable technology, carries a clear message for finance and credit professionals: do not put blind faith in artificial intelligence.
- More details here
Missouri Appeals Court Revives Pre-Spokeo FCRA Settlement
- Timing is everything. A settlement inked between parties in a Fair Credit Reporting Act case four days before the Supreme Court issued its ruling in Spokeo v. Robins has led a Missouri Appeals Court to overturn a lower court’s dismissal of that settlement.
- More details here
Compliance Digest – December 8
- Staying on top of the legal rulings and compliance updates is a full-time job for me, which means I can only imagine how much harder it is for you, where you really need to know what is going on so you can make changes and adjustments that keep your operation out of trouble. The Compliance Digest is meant to provide important insights and context to help you not only stay up-to-date, but also provide perspective about potential changes that may need to be made. Thanks to Jenna Williams, Kim Phan, John Marees, Heath Morgan, Alex McFall, Brendan Little, and Justin Penn for participating!
- More details here
- This series is sponsored by Bedard Law Group
Sponsored: Using Conversation Intelligence in Loan Servicing: How AI Agents Recognize Consumer Intent
- Loan servicing teams handle millions of consumer interactions every year. Yet for decades, almost nothing from those conversations has been captured as usable intelligence.
- More details here
WORTH NOTING: Consumers keep using their credit cards to make more purchases and increase how much they owe … Consumers are ending 2025 feeling pretty pessimistic about the state of the economy … Seniors are getting dozens of Medicare-related scam calls a day … A look at some statistics about medical debt in America … A list of the most mis-prounounced words in America in 2025 … A new home equity financing trend that might be creating more problems than it solves … Why healthcare is more important to the economy and the country than artificial intelligence is … Just how far are people willing to go to visit a doctor they like.
Music Monday, part I
Music Monday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
