Police Report, Lack of Contact Proof that Dispute Investigation Wasn’t Reasonable, Consumer Claims
- A collection operation is facing claims it violated the Fair Credit Reporting Act and Fair Debt Collection Practices Act by continuing to report a debt was accurate after the plaintiff submitted a police report indicating he was not responsible for the debt.
- More details here
- This series is sponsored by WebRecon
Court Sides With Lender in FCRA and FDCPA Case Over Disputed Home Improvement Loan
- A Magistrate Court judge in Idaho has granted a defendant’s motion for summary judgment on claims it violated the Fair Credit Reporting Act and the Fair Debt Collection Practices Act with respect to a home improvement loan on which they made no payments because of a disagreement with the contractor over the quality of the work that was performed, concluding that the debt was accurately reported and that the plaintiffs failed to prove any recoverable damages.
- More details here
2025 in Review: The Caselaw and Compliance Topics That Shaped Credit & Collections
- There are no small roles, only small actors, the saying goes. The same isn’t true for lawsuits and new rules and regulations. Some are more important than others. To get a sense of what shaped the compliance landscape for the credit and collection industry in 2025, AccountsRecovery asked legal experts for what was at the top of their list for the biggest legal and compliance news.
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CFPB Credit Card Report Flags Rising Payment Stress and Shifting Collections Risk
- Credit card use continued to grow in 2024 and the Consumer Financial Protection Bureau’s latest biennial credit card market report offers several signals that collection professionals should be watching closely. While overall balances and spending reached new highs, the CFPB found that growth is increasingly concentrated among higher-income, higher-credit-score consumers, even as payment stress quietly spreads across multiple credit tiers.
- More details here
Industry Backs FCC Plan to Clarify TCPA Consent, Fraud Alerts, and Caller ID Rules
- A coalition of major financial services trade groups has formally urged the Federal Communications Commission to move forward with proposed changes to the Telephone Consumer Protection Act, calling the agency’s October proposal a necessary correction to rules that have increased compliance risk while undermining useful consumer communications. In a detailed comment letter filed this week, the groups expressed strong support for revising TCPA consent and revocation standards while simultaneously pushing the FCC to tighten controls on caller ID spoofing and impersonation calls.
- More details here
WORTH NOTING: Apparently, the going rate for a piece of your skull is $25 in free gas … How your website can build a better relationship with your customers … A summary of what’s going on in the world of credit cards … A look at the changes to the collection agency licensing law in Illinois and new licensing requirements for debt resolution companies in Tennessee … Tips on how to improve your dishwashing technique … How a 15-minute exercise involving stick figures can help you find your purpose … If you are using Chrome and have extensions, you may want to check this out … Why you are wise on Tuesday, but foolish on Sunday.
Trailer Tuesday, part I
Trailer Tuesday, part II
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