Getting to Know John Coppola of Balanced Healthcare Receivables
- If you ever see John Coppola leave a room, chances are it’s because he’s realized he’s the smartest person there and he knows that’s not the best way to learn. While he still loves working with his hands, John’s learned a lot in his 20 years in collections, which has helped him ascend to be the director of operations at his current company. Read on to learn more about John, how a medical issue jumpstarted his career in collections, and what he loves most about working in the mornings.
- More details here
- This series is sponsored by TEC Services Group
Judge Dismisses FDCPA Claim Tied to Post-Bankruptcy Collection Letter
- A District Court judge in Kansas has granted a defendant’s motion to dismiss claims it violated the Fair Debt Collection Practices Act when it sent a communication to the plaintiff to collect on an unpaid auto loan debt after the plaintiff had filed for bankruptcy protection, ruling the communication did not violate the FDCPA because the notification about the bankruptcy filing that was sent to the defendant wasn’t sent by the plaintiff.
- More details here
Former CFPB Staffer Accuses Agency of Gutting Student Loan Findings
- A public battle has erupted between a former employee of the Consumer Financial Protection Bureau and the regulator over a report authored by the employee about the student loan market that was altered prior to being published last week, according to a report published yesterday by Politico. The dispute centers on the CFPB’s annual report on private and federal student loans, which was released after significant sections were removed from the version that was submitted by the report’s author, prompting accusations of political interference, claims of agency overreach, and pointed responses from CFPB leadership at a time when the bureau itself faces existential pressure.
- More details here
Judge Denies MTD From Furnisher, CRA in FCRA Suit Over Alleged Inaccurate Reporting
- A District Court judge in Indiana has denied motions to dismiss filed by a creditor and a credit reporting agency in a Fair Credit Reporting Act case over how how a credit card debt was reported and what happened after the plaintiff disputed the debt.
- More details here
Medical Bills May Put Housing at Risk, New Research Shows
- Medical debt may be doing more than straining household budgets; it may be pushing people closer to housing instability, according to data published last week in JAMA Network Open. Adults with medical debt were significantly more likely to experience housing problems the following year, including difficulty paying rent or a mortgage, eviction, or foreclosure, according to the report. Researchers concluded that medical debt raised the risk of housing instability by 44%, underscoring how healthcare costs can trigger financial consequences that extend far beyond the doctor’s office.
- More details here
WORTH NOTING: If you want a Tesla with Full Self-Driving mode, it’s going to cost you every month … Would you pay $99 a month to get to interact with a Tony Robbins chatbot? … The Consumer Financial Protection Bureau has placed the head of its Office of Minority and Women Inclusion on administrative leave … The reason why so many companies are investing so much money in AI is a bit of a surprise … How travel insiders deal with flight delays … The CEO of Robinhood on why AI won’t wipe out jobs … How the “Rule of 3” can help make hard decisions easier … How Microsoft plans to prevent AI data centers from raising your electric bill.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
