Getting to Know Kitty Johnson of Camp & Johnson
- You have to admire someone who can quote Heraclitus and Davy Crockett in the same set of answers. If Kitty Johnson can do that, then maybe she can teach herself anything in three hours like she believes she can. Read on to learn more about Kitty, how a friend moving away led to her career in the industry, and why she is your go-to if you need podcast recommendations.
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- This series is sponsored by TEC Services Group
Court Tosses FDCPA Suit After Calling Out Plaintiff’s ‘Scorched Earth’ Litigation Tactics
- Anytime a judge notes that a plaintiff is engaging in “scorched-earth litigation tactics” you have to think it’s not going to work out well for that individual, and that is definitely true in this case. A District Court judge in Tennessee has dismissed a lawsuit against a collection law firm, a bank, and other defendants that accused them of violating the Fair Debt Collection Practices Act over issues with a collection lawsuit that was filed against the plaintiff. In adopting a magistrate judge’s Report and Recommendation, the court not only rejected the claims on the merits, but also shut down a flood of procedural motions that the court said had overtaken the case.
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Why Medical Debt Collection May Get Harder in 2026: Consumers Expect Health Costs to Keep Rising
- A new KFF Health Tracking Poll offers a blunt data point for anyone collecting or servicing medical balances: healthcare costs now top the public’s list of “can I afford this?” worries, ahead of utilities, food, housing, and gas. Two-thirds of adults (66%) say they worry about affording healthcare for themselves and their families, and a majority (55%) say their healthcare costs increased over the past year.
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Debt Buyer Judgment Overturned After Trial Court Lets Improper Witness Testify
- A California Appeals Court has overturned a lower court’s ruling in favor of a debt buyer that obtained a judgment following a collection lawsuit, ruling the lower court judge erred by denying motions from the consumer to exclude a witness who testified during the trial. The appellate court concluded that the trial court should not have allowed testimony from a witness who was not properly disclosed before trial and should not have admitted key account records without the proper foundation.
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New Mexico Targets ‘Coerced Debt’ With New Consumer Protection Bill
- A bill has been introduced in the New Mexico legislature that establishes rules for how creditors — which includes debt buyers and debt collectors — must handle coerced debt situations.
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WORTH NOTING: A look at the privacy laws that are taking effect across the country in 2026 … Nearly one-third of consumers have more credit card debt than emergency savings … A look at the financial strain that Valentine’s Day puts on couples and how Waffle House is trying to help … A company has raised $35 million with the intention of making doctor’s visits free for patients … Hosting a Super Bowl party is going to cost you a little bit more this year … A peek inside the Olympic Village in Milan … Could humans one day live to be 150 years old? … Everything you ever wanted to know about burnout, but were too afraid to ask.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
