Getting to Know Scott Walterbach of Bessine Walterbach
- Scott Walterbach may not have it all figured out, but he’s pretty close if he’s not already there. Between understanding the importance of balancing work and home — and practicing it — to his dedication to doing things the right way, Scott is one of those people who embraces and embodies fulfillment. Read on to learn more about Scott, how he manages the chaos of being in a big family, and how he models his office after a doctor’s office.
- More details here
- This series is sponsored by TEC Services Group
Michigan Senate Advances Sweeping Medical Debt Reform Package
- Michigan lawmakers are moving closer to reshaping how medical debt is reported and collected in the state. Yesterday, the Michigan Senate passed a bipartisan package of bills aimed at reducing the financial burden of medical debt on residents. The legislation would keep medical debt off consumer credit reports, cap interest and late fees, and limit certain collection actions.
- More details here
Judge Sends FCRA Suit Back to State Court For Lack of Standing
- A District Court judge in New York has granted a plaintiff’s motion to remand a Fair Credit Reporting Act case back to state court where it was originally filed, ruling the plaintiff did not suffer a concrete injury when she alleged that eight different creditors and three credit reporting agencies over how a number of different debts appeared on her credit report.
- More details here
Judge Dismisses FDCPA Case Challenging Collection Lawsuit but Declines to Sanction Plaintiff
- A District Court judge in New Jersey has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act, while denying the defendant’s motion for sanctions against the plaintiff, who claimed the debt was void and the defendant violated the statute for filing a collection lawsuit seeking to recover the debt.
- More details here
GAO: Ed. Dept. Stopped Monitoring Loan Servicer Accuracy and Call Quality
- A new federal watchdog report is raising concerns about how closely the Department of Education is monitoring companies responsible for managing the nation’s $1.6 trillion federal student loan portfolio. The report warns that oversight gaps could expose borrowers to inaccurate billing, incorrect repayment statuses, and poor customer service at a time when the student loan system is undergoing major changes.
- More details here
WORTH NOTING: investors trust banks more than any other entity to protect them from fraud, according to a new survey … How the judiciary is going to modernize its case management system …Expenses at hospitals grew twice as fast as their prices last year, according to the American Hospital Association … The best charger for those who need juice when their laptop dies and they aren’t near an outlet … Five tips to help you resist the urge to keep looking at your phone … Why wouldn’t the NFL be looking at Wednesday night games now? … Google has added new Gemini capabilities to its Docs, Sheets, Slides, and Drive … The number one mistake first-time homebuyers make, according to a real estate agent.
Top 10 Thursday, part 1
Top 10 Thursday, part 2
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.




