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Home Daily Digest

Daily Digest – March 17. Agency Sued for Allegedly Calling Consumer After Debt Was Paid; Wisc. Supreme Court Reverses Class Certification in FDCPA Suit

mikegibb by mikegibb
March 17, 2026
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Agency Sued for Allegedly Calling Consumer After Debt Was Paid

  • A debt collection operation that focuses on collecting apartment-related debts is facing a lawsuit in federal court in Arizona for allegedly continuing to call a consumer even after the individual informed the company that the debt had already been paid.
  • More details here
  • This series is sponsored by WebRecon

Wisc. Supreme Court Reverses Class Certification in FDCPA Suit

  • The Wisconsin Supreme Court has reversed a state appeals court certification of a class in a Fair Debt Collection Practices Act suit, ruling that a defendant may prevent a damages class action under the Wisconsin Consumer Act by offering an appropriate remedy to the individual plaintiff who brought the case, rather than to the entire proposed class. The court concluded that the lower courts relied on an incorrect interpretation of the statute governing consumer class actions.
  • More details here

Consumers Feel a Bit Better About Missing Payments, Even as Confidence in the Job Market Slips

  • The Federal Reserve Bank of New York’s latest Survey of Consumer Expectations suggests consumers entered March with a somewhat better outlook on their near-term ability to stay current on debt, even as they grew a little less confident about the labor market. For companies in the credit and collection industry, that combination matters. It points to a consumer who may be feeling less immediate payment stress, but who is still cautious about job mobility, wage growth, and the broader economic backdrop.
  • More details here

FCRA Suit Over Fraud Alert Ends in Dismissal After Plaintiff Floods Court With Filings

  • What started as a Fair Credit Reporting Act case against a bank for allegedly placing an erroneous fraud-alert restriction on the plaintiff’s account turned into a lot more, leading a District Court judge in Missouri to dismiss the suit. The court ultimately ruled that the plaintiff repeatedly violated court orders throughout the litigation, filing dozens of motions and communicating with court staff in ways that directly violated restrictions imposed by the judge.
  • More details here

13 State AGs Sue OneMain Financial Over Alleged Hidden Loan Add-Ons

  • A coalition of 13 state attorneys general yesterday announced they had filed a lawsuit against non-bank installment lender OneMain Financial, accusing the company of misleading borrowers and inflating loan costs by adding insurance policies and other products to loans without consumers’ knowledge. The case, filed in federal court in New York, alleges the company’s practices saddled tens of thousands of borrowers with hundreds of millions of dollars in additional costs.
  • More details here

WORTH NOTING: The dictionary is suing the company behind ChatGPT … The 12 most misused buzzwords and phrases in IT … A survey and analysis of the credit card landscape … The ways that consumers are trying to cope with higher inflation aren’t working … A look at how first-time homebuyers are making their purchases … The parent company of Facebook is eyeing a massive layoff … A method to help you fall asleep faster … Google Maps has unveiled a bunch of new features … Modern etiquette mistakes and how to avoid them.

Trailer Tuesday, part I

Trailer Tuesday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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