Illinois Appeals Court Rejects FDCPA Claims Over ‘Blank’ Summons in Collection Case
- An Illinois Appeals Court has upheld a ruling in favor of a bank and a collection law firm that were accused in class-action counterclaims of violating the Fair Debt Collection Practices Act by serving the plaintiff with a blank summons in an underlying collection lawsuit.
- More details here
New Data Shows Growing Bad Debt Burden for Hospitals
- Hospitals across the U.S. are facing mounting financial pressure to start 2026, with new data showing rising bad debt, increasing expenses, and declining patient volumes. For professionals in the credit and collection industry, the trend is clear: more accounts are likely to flow into collections, and healthcare providers may be under greater pressure to recover revenue. The question now is not whether bad debt is growing, but how quickly and how much it will impact recovery strategies in the months ahead.
- More details here
How ChatGPT Is Quietly Reshaping Consumer Complaints and Outcomes
- This report is from last year and I don’t think I’ve written about it yet, and The Wall Street Journal last week ran an article from one of the report’s authors that resurfaced it, so I wanted to either write about it again or write about for the first time because it’s interesting that artificial intelligence may help consumers get better results when complaining, especially with regulators like the Consumer Financial Protection Bureau.
- More details here
Judge Dismisses ID Theft FCRA Claims Over Insufficient Pleading
- A District Court judge in New York has granted motions to dismiss a Fair Credit Reporting Act lawsuit filed by a plaintiff who claimed to be the victim of identity theft and who disputed information that appeared on his credit report.
- More details here
Compliance Digest – March 23
- Important insights from Mike Frost, Virginia Bell Flynn, Jeff Turner, and Akeela White are in this week’s Compliance Digest. They break down a number of recent rulings and make sure you know exactly what you need to know to see if you need to make any changes to how you are engaging with consumers.
- More details here
- This series is sponsored by Frost Echols
WORTH NOTING: These days, it’s probably not a surprise that you are reading more AI-generated news than you think … Tracking your sleep may be preventing you from getting a good night’s rest … The ideal fast food meal comes from a number of different restaurants … Scammers are going as far as to contact tech support pretending to be you to get you to change your passwords … Rising electricity bills are likely to take over the midterm election agenda … How to get more out of Google’s Gemini … Should you let your phone charge overnight? … There is a growing shortage of volunteer firefighters, which is causing problems across the country.
Music Monday, part I
Music Monday, part II
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