FDCPA Exposure in Foreclosure Action Gets Fresh Look from Eighth Circuit
- The Court of Appeals for the Eighth Circuit has vacated a lower court’s dismissal of a Fair Debt Collection Practices Act claim against a collection law firm because it allegedly never sent the plaintiff the payoff request that she provided. The decision sends the case back for further proceedings and highlights a nuanced and unresolved issue for collection attorneys and servicers: when a failure to comply with state foreclosure requirements may also trigger liability under the FDCPA.
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Did the Letter Get Sent? Court Orders Discovery in FCRA Mailing Case
- A District Court judge in Ohio has denied a defendant’s motion to dismiss claims it violated the Fair Credit Reporting Act in a he-said, she-said case over whether the defendant mailed a copy of the plaintiff’s consumer file after she requested it. The decision is notable for how it handles a recurring operational question for consumer reporting agencies and furnishers alike: is proof of mailing enough to satisfy FCRA disclosure obligations, even if the consumer says they never received anything? The court said yes on the legal question. But on the facts, it said it is simply too early to decide.
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San Diego County Approves New Consumer Protection Unit, Raising Questions About Overlap and Enforcement
- San Diego County officials yesterday voted to create a new consumer protection unit aimed at cracking down on scams, junk fees, and predatory financial practices, a move that highlights a broader shift toward state and local enforcement as federal oversight faces uncertainty. But the decision has sparked pushback from the District Attorney, who warns the new unit could duplicate existing efforts rather than fill meaningful gaps.
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Payment Plans and Price Transparency Emerge as Critical Levers in Patient Collections
- Nearly two-thirds of patients say tailored payment plans would increase their confidence in paying medical bills, yet a growing share continue to struggle with rising healthcare costs, according to Experian Health’s 2026 State of Patient Access Survey. For organizations collecting on medical debt, the data highlights a widening gap between patients’ ability to pay and providers’ efforts to improve access, with financial friction increasingly driving delays in care, lower collections, and more complex revenue cycle challenges.
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38 Companies Seeking Collection Talent
- Plenty of jobs for anyone looking for a new opportunity or those who might be wondering if the grass is greener somewhere else. Also, for those who might be looking to attract talent, see how your peers and colleagues are trying to find their next hires.
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WORTH NOTING: How our digital lives are shaping our real-world happiness … RIP to the creator of Air Bud, who died bankrupt and homeless … An in-depth analysis of the best places to work in the country … Which airlines have the best frequent flyer programs in 2026? … Spotify has a new feature to show how your favorite songs are connected … There are a lot of misconceptions among consumers about how they can improve their credit scores … Just in case you’re not sure what gas lighting is … For the first time ever, more employees nationwide are struggling than thriving.
Wisdom Wednesday, part I
Wisdom Wednesday, part II
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