Live by the arbitration, die by the arbitration, a state court judge in Delaware has ruled, denying a plaintiff’s motion to overturn a ruling in favor of a defendant that was accused of violating numerous statutes, including the Fair Debt Collection Practices Act, after an arbitrator awarded the defendant the vehicle in question and $24,000 in costs.
The background: The case stems from the plaintiff’s purchase and financing of a vehicle that contained a mandatory arbitration provision. After making payments for a period of time, the plaintiff fell into default and received a notice of right to cure. Rather than curing the default, the plaintiff initiated arbitration through the American Arbitration Association, asserting a wide range of claims, including alleged violations of the FDCPA, Truth in Lending Act, emotional distress, and even racketeering theories.
- The defendant responded not only by defending against those claims but also by filing counterclaims for replevin and breach of contract, seeking return of the vehicle and damages tied to the default. Notably, the plaintiff did not respond to those counterclaims despite being given the opportunity and a clear deadline under the arbitration schedule.
- The arbitrator ultimately issued a decision in favor of the defendant, awarding possession of the vehicle and approximately $24,918 in damages, while denying all of the plaintiff’s claims.
- The plaintiff then turned to the courts, arguing that the arbitrator exceeded his authority, improperly limited discovery, and denied a fair hearing by issuing a decision without a full evidentiary hearing.
The ruling: The court rejected those arguments across the board, leaning heavily on the narrow standard of review under the Federal Arbitration Act. As the court noted, judicial review of arbitration awards is “one of the narrowest standards of judicial review in all of American jurisprudence,” and courts must resolve doubts in favor of the arbitrator’s authority.
- On the issue of counterclaims, the court found nothing improper about the arbitrator addressing them, noting they arose directly from the same transaction and were expressly permitted under the applicable arbitration rules. The plaintiff’s failure to respond to those counterclaims further weakened her position.
- On discovery and procedure, the court emphasized that arbitration does not guarantee the same level of discovery as traditional litigation. The arbitrator’s decision to limit discovery and rely on written submissions fell squarely within his discretion. The court also rejected the argument that the lack of an evidentiary hearing constituted misconduct, pointing out that arbitration rules explicitly allow disputes to be resolved through dispositive motions when appropriate.
- Perhaps most importantly for industry participants, the court made clear that disagreements with an arbitrator’s factual findings or legal conclusions are not grounds for vacating an award. The plaintiff’s arguments, the court said, amounted to “little more than disagreement with the arbitrator’s conclusions,” which is insufficient under the law.




