Collection Operation Lumped Into Class Action Against Healthcare Provider
- A collection operation has been included in a class-action lawsuit alleging it violated the Fair Debt Collection Practices Act and state law in Ohio over attempts to collect on an unpaid medical debt that the plaintiff claims was mis-coded by the healthcare provider, which has also been named as a defendant in the lawsuit.
- More details here
- This series is sponsored by WebRecon
Judge Sides with Collector in FDCPA Case Over Cease Request and Validation Duties
- A District Court judge in Massachusetts has granted a motion for summary judgment filed by a collection operation that was included in a Fair Debt Collection Practices Act case against a cable provider over how the collection operation validated the debt after the plaintiff requested that no further communication attempts be made.
- More details here
NCUCA Roundup: Preparing for Exams, Skiptracing Tips
- LAS VEGAS — As in all things, anticipation is an important component of surviving regulatory exams, noted Art Sookazian, the vice president of collections and risk management at Los Angeles Federal Credit Union and the president of the National Credit Union Collections Alliance, speaking during a session on the importance of preparation during the association’s annual conference. Preparation and anticipating what the regulators are likely to focus on are key reasons that have helped the credit union pass its past four exams without regulators identifying a single finding, Sookazian said.
- More details here
Judge Grants MSJ For Defendant in FCRA Case Over Lack of Evidence of Inaccuracy
- A District Court judge in Michigan has granted a defendant’s motion for summary judgment in a Fair Credit Reporting Act case, that accused the defendant of publishing inaccurate information about the plaintiff and failing to reinvestigate disputed information.
- More details here
New FCC Rule Could Force Providers to Vet Customers More Aggressively Before Allowing Calls
- The Federal Communications Commission is moving to tighten its grip on illegal robocalls, proposing new rules that would require originating voice providers to collect and verify significantly more information about customers before allowing them to place calls, while also introducing steeper, per-call penalties for failures. The proposal, outlined in a Further Notice of Proposed Rulemaking, signals the FCC’s belief that existing “Know Your Customer” requirements are not being enforced rigorously enough, allowing bad actors to exploit gaps in the system and continue targeting consumers at scale. The regulator aims to tackle the proposal at it’s April meeting, scheduled for April 30.
- More details here
WORTH NOTING: Even middle-income families are changing their spending habits and deferring major spending decisions … More consumers are looking for help dealing with home foreclosures, which is a bad sign … How to guess if your job is going to be around in five years … If you are a fast eater like me, here are five tips to help you slow down and enjoy your meals … A coalition in Detroit is willing to pay people to move to Motown … Why you may want to think twice before using an emoji in a work message … Science explains why you tend to wake up at 3am and how to go back to sleep … Have you ever been “vaguebooked” on social media?
Funny Friday, part I
Funny Friday, part II
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