Judge Dismisses FDCPA Suit, Bars Plaintiff from Filing Future Actions
- A District Court judge in New York has granted a motion to dismiss filed by the defendants — a credit card lender and collection law firm — in a Fair Debt Collection Practices Act case while also imposing a litigation ban on the plaintiff for “repeated, vexatious litigation”. The ruling brings to a close yet another chapter in a years long dispute tied to a credit card account, with the court finding that the plaintiff’s claims were either legally deficient or barred by prior litigation.
- More details here
Healthcare Providers Say Payer Friction Is Getting Worse
- A growing disconnect between payers and providers is making it harder than ever for healthcare organizations to get paid. According to a new report from Guidehouse and the Healthcare Financial Management Association, 88% of providers say disagreements over claims are preventing timely and full reimbursement, while denial rates, prior authorization delays, and unclear payer responses continue to climb.
- More details here
FCRA Claims Tied to Student Loan Discharge Timing and Dispute Process Dismissed
- A District Court judge in Kentucky has granted motions to dismiss by two defendants in a Fair Credit Reporting Act case that centers on how information was furnished by creditors during and after the plaintiff’s student loans were discharged in bankruptcy proceedings.
- More details here
Conn. Regulator Revises Enforcement Action After Compliance Evidence Submitted
- The Connecticut Department of Banking has reduced a civil penalty by nearly two-thirds while also vacating the original order against a collection operation that was accused of attempting to collect in the state without a license. The move follows a reconsideration request filed after a February 2026 order imposed significant penalties and a cease and desist directive against the company. Regulators ultimately replaced that order with a consent agreement that lowers the financial penalty and resolves the matter without further administrative proceedings.
- More details here
Compliance Digest – April 13
- Insights from 10 different compliance experts, including Brit Suttell discussing the FCC’s new proposed crackdown on offshore call centers, Makyla Moody breaking down a medical debt collection bill that died in committee, and Michael Poncin on another ruling involving AI hallucinations.
- More details here
- This series is sponsored by Frost Echols
WORTH NOTING: A number of tech habits to help keep more money in your pocket … Why “taking a beat” has become a critical component of fighting fraud … The governor of Oregon has signed a bill that increases the amount a nonprofit hospital can bill a patient without pre-screening their financial situations first … Americans are doing a little bit better at saving for retirement, but are very worried about their near-term financial situations … First, it was eggs. Now, it’s tomatoes that are feeling the pain of inflation … The science behind whether red light therapy is real or not … Home prices are falling across the country, but finally there is a good reason to live in New Jersey … Fans of summer, rejoice. The season keeps growing longer. It’s already 30 days longer than it was in the 1960s.
Music Monday, part I
Music Monday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
