Getting to Know Bob Duggan of RevSpring
- Chances are, Bob Duggan has been to a lot more concerts than you have. And played a lot more hockey, too. Those passions have been alongside him for his entire 30-year career in the financial services industry, long after he set aside his plan to become a teacher. Read on to learn more about Bob, how he is able to juggle multiple tasks and priorities at the same time, and how he starts his day to give himself the best chance for success.
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- This series is sponsored by TEC Services Group
CFPB Fight Intensifies as Senate Rejects Effort to Reinstate Consumer Rules
- Senate Republicans on Wednesday blocked a series of Democratic-led efforts to restore consumer protection policies that were rolled back after the Trump administration took control of the Consumer Financial Protection Bureau, underscoring the growing political and regulatory battle over the future of the agency.
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Illinois State Court Applies Common Law Standing Standard to FDCPA Lawsuit
- In a case that was defended by David Schultz and Todd Stelter of Hinshaw & Culbertson, a Cook County judge has dismissed a proposed Fair Debt Collection Practices Act class action accusing a collection agency of improperly displaying account-related information on the outside of collection letter envelopes, finding the plaintiff lacked standing because he failed to allege a concrete injury. The ruling is notable because it applies recent Illinois Supreme Court standing analysis from an Fair Credit Reporting Act case to FDCPA claims, an issue that has become increasingly important in Illinois state court litigation.
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Fed Report Shows Growing Financial Divide as Younger and Lower-Income Consumers Struggle
- While most Americans say they are still managing financially, a growing number of younger consumers, lower-income households, and African-American adults are showing signs of financial strain, according to the Federal Reserve’s latest Survey of Household Economics and Decisionmaking.
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Delaware Bill Would Expand Hospital Charity Care and Limit Medical Debt Collections
- Delaware lawmakers are advancing legislation that would significantly expand hospital financial assistance requirements while placing new restrictions on medical debt collection activity across the state.
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Judge Dismisses FCRA Lawsuit While Criticizing Plaintiff’s Use of AI, Fake Legal Citations
- A District Court judge in Pennsylvania has dismissed a Fair Credit Reporting Act lawsuit accusing a consumer reporting agency of failing to block allegedly fraudulent accounts tied to identity theft, while also sharply criticizing the plaintiff’s court filings for including fake case citations, fabricated quotations, and apparent AI-generated legal arguments.
- More details here
WORTH NOTING: A map breaking down the average credit score in each state … Neanderthals didn’t just make fire and tools. They were also into dentistry … AI is going to be able to know what you need before you do … How to, and how not to, use Dr. ChatGPT, according to an expert … Nine products we waste money on every month … Someone asked Reddit to vote on the regions of the United States … A fashion expert shares how to spot quality clothing … How to get a house for $0 in Nantucket.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
