Collector Facing FDCPA Class Action Over Texts Sent After Cease Request
- A collection operation is facing a Fair Debt Collection Practices Act class-action lawsuit in California for continuing to send text messages to a consumer after the consumer allegedly sent the defendant a cease communication request..
- More details here
- This series is sponsored by WebRecon
Eleventh Circuit Tosses Lawyer’s FDCPA Suit for Lack of a Concrete Injury
- The Court of Appeals for the Eleventh Circuit has dismissed a lawsuit brought by an attorney who tried to sue a debt buyer and a collection law firm in his own name over a collection case that “did not go smoothly” for his client.
- More details here
FCC Onshoring NPRM: Where the Collection Industry and Consumer Advocates Landed
- The Federal Communications Commission’s push to bring call center work back to the United States is drawing sharp, and split, reactions from the credit and collection industry and the consumer groups that watch it.
- More details here
New Philadelphia Program Reroutes Consumer Credit Card Collection Cases
- The First Judicial District of Pennsylvania is rolling out a Consumer Credit Card Collection Diversion Pilot Program that adds a mandatory conciliation step to credit card debt suits filed against individuals in Philadelphia, a shift that will change how creditors and debt buyers litigate in one of the country’s busiest civil courts.
- More details here
Financial Literacy Hits Decade Low
- Americans’ grasp of basic financial concepts fell to a 10-year low in 2026, a decline that has direct implications for any firm collecting debt or extending credit.
- More details here
Bank M&A Is Good for Incremental Innovation, Bad for Breakthroughs, Research Finds
- Bank consolidation can fuel innovation up to a point, but once a market is dominated by a few large institutions, it tends to slow the most disruptive forms of technological progress, according to new research from North Dakota State University.
- More details here
Appeals Court Affirms Dismissal of Consumer’s Credit Claims Over Disputed Financing
- The Court of Appeals for the Third Circuit has upheld the dismissal of a consumer’s Fair Credit Reporting Act lawsuit over a bed-financing account he says he never authorized, ruling that his own exhibits “control” and showed the lender actually investigated his dispute, while his fraud and conspiracy claims amounted to “vague legal conclusions.”
- More details here
WORTH NOTING: The career paths where recent college graduates feel most secure about landing jobs … The next AI goldrush may come from inside your own house as companies look for new ways to train robots … Why we have CVV codes and how they help fight fraud … New research uncovers good and bad news for coffee drinkers … What student loan borrowers need to know about changes to payment plans … Wildfire experts are really worried about this year’s fire season … Flight attendants dish on the one thing that annoys flight crews the most … Burger King is bringing back this menu item after 15 years … Is it possible that Gen Z can teach older generations something about work?
Trailer Tuesday, part I
Trailer Tuesday, part II
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