Getting to Know Niel Welborn of Todd, Bremer & Lawson
- Getting into the credit and collection industry may not have been as easy as finishing off an alley-oop for Niel Welborn, but thanks to a well-time assist, Niel has made this industry his home for nearly 40 years. It was during his career as a basketball player and athletics administrator that he learned the valuable lesson that hard work can beat talent if talent doesn’t work hard. Read on to learn more about Niel, where he goes to solve all of the world’s problems every morning, and why March is still a special time of the year.
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- This series is sponsored by TEC Services Group
State Appeals Court Won’t Open Default Judgment for Consumer
- A Pennsylvania state Appeals Court has affirmed the denial of a consumer’s petition to open a default judgment entered in a debt buyer’s collection lawsuit, ruling that the defenses he offered were too generic to justify reopening the case.
- More details here
New Vermont Privacy Law Sets a Low Coverage Bar and a First-Ever AI Disclosure Rule
- Vermont has become the latest state to enact a consumer privacy law, and several of its provisions will land squarely on companies that handle large volumes of consumer data.
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Auto Lender Can’t Escape FCRA Claim Over Totaled Car
- A District Court judge in Oregon has allowed a consumer’s Fair Credit Reporting Act claim against an auto lender to move forward while dismissing all of the claims against the company that administered her vehicle’s GAP and service contracts.
- More details here
Consumers Are Using AI More and Trusting It Less
- For an industry pouring resources into artificial intelligence, the latest data on how consumers actually feel about the technology may give collection executives some pause. A new Pew Research Center survey finds that Americans are adopting AI tools at record rates while growing more skeptical of where the technology is headed.
- More details here
New House Bill Would Regulate BNPL Loans as Credit Cards
- A new bill in the House of Representatives would fold buy now, pay later loans into the same federal framework that governs credit cards, a shift that could reshape how the products are disclosed, serviced, and collected.
- More details here
Judge Sends FDCPA Dispute-Letter Fight to Jury
- A Magistrate Court judge in Pennsylvania has denied competing summary judgment motions in a consumer’s Fair Debt Collection Practices Act lawsuit, ruling that a jury must decide what the consumer’s dispute letter actually covered.
- More details here
WORTH NOTING: The skinny on whether subscription cancellation apps are worth it or not … State Farm is making a lot of changes to how its agents are compensated … More encouraging signs that consumers are bullish on their financial situations … A digital clock made out of analog clocks … Why you may want to think twice before trying to completely cut sugar out of your diet … If you are looking to sell your home, here are the paint colors to lean into and avoid … A look at the type of work that AI can’t do … Where you can get the cheapest pizza across the United States.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
