Collection Law Firm Facing FDCPA Suit
- I will start this by saying I’m not quite sure what’s going on and what the plaintiff’s issues are, so there might be just as many questions when you are done reading this as you have right now. A collection law firm is being sued for violating the Fair Debt Collection Practices Act because it filed a lawsuit to collect on an unpaid debt that did not exist, according to the complaint.
- More details here
- This series is sponsored by WebRecon
Economists Warn Inflation Pain Will Outlast Iran War, Squeezing Already-Stretched Consumers
- The consumers behind delinquent accounts are sliding deeper into what one credit counseling leader calls a “cycle of survival debt,” and economists say the pressure is unlikely to ease soon even if the Iran war winds down. For the credit and collection industry, the signals point to a population increasingly unable to cover basic costs, let alone catch up on existing obligations.
- More details here
Apple Leans on AI to Lower Payment Friction
- Apple is rolling out a set of wallet and payment changes this Fall that lean heavily on artificial intelligence to strip friction out of consumer transactions, a shift that carries downstream implications for anyone tracking how, and how reliably, people pay what they owe.
- More details here
State Appeals Court: Accepting Wrongfully Garnished Funds Is Not Illegal Collection
- The Wisconsin Court of Appeals has affirmed the dismissal of a couple’s Wisconsin Consumer Act lawsuit that accused an auto finance company of illegally continuing to collect on a debt after a court order halted collection.
- More details here
Michigan Legislature Advances Medical Debt Curbs on Liens, Garnishment, and Interest
- A bipartisan package moving through the Michigan Legislature would create a new Medical Debt Protection Act and channel violations of it into the enforcement machinery of the state’s consumer protection statute, a structure with direct consequences for healthcare providers, medical debt buyers, and the agencies that collect on their behalf.
- More details here
Judge Dismisses Tenant’s Deceptive-Practices and Negligence Claims Against Property Manager
- A District Court judge in New York has dismissed a tenant’s New York General Business Law and common-law negligence claims against a property management company that helped pursue rent the tenant said she never owed.
- More details here
California Moves Toward Letting Trained Nonlawyers Help Consumers
- The California Supreme Court has asked the State Bar to gather public comment on a proposed rule that would establish a Community Justice Worker Program. The rule would permit nonattorneys who complete specialized training to provide limited legal services while working under the supervision of approved legal aid organizations. The petition behind the proposal, submitted in December by California legal aid groups, framed the program as a response to what they called an access-to-justice crisis in the state.
- More details here
WORTH NOTING: College students are moving away from majors that could be impacted by AI, like coding, and into majors with stronger job growth potential, like healthcare … The Department of Education is offering lower interest rates to borrowers who enroll in autopayments … Singles don’t want help from AI to help them find their soulmates … Longer lifespans are changing how consumers manage their finances … The websites that make returning things the easiest … What it means to be a “luddite” in today’s society … The cost of using AI has some companies cutting back … New data suggests that purpose alone is not enough to keep employees engaged.
Funny Friday, part I
Funny Friday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
