Appeals Court Refuses to Let CFPB Resume Mass Layoffs
- A federal appeals court declined Friday to let the Trump administration immediately gut the Consumer Financial Protection Bureau’s workforce, keeping the agency that supervises much of the credit and collection industry intact for now while a lower court weighs the latest downsizing plan.
- More details here
D.C. Medical Debt Overhaul Heads to Mayor
- The D.C. Council has given final approval to its medical debt overhaul, sending the Medical Debt Mitigation Amendment Act of 2026 to Mayor Muriel Bowser and moving the District closer to one of the most restrictive local frameworks in the country for how medical debt is reported, collected, and enforced.
- More details here
Why Scam Fears Are Reshaping Every Consumer Conversation
- A new survey from the association representing certified financial planners offers a sobering backdrop for an industry whose business depends on consumers answering the phone, opening the email, and trusting that the person on the other end is legitimate. As scammers grow more sophisticated, the credit and collection sector increasingly competes for attention against a flood of fraud that has made consumers wary of nearly every financial contact.
- More details here
Judge Grants MSJ for CRA, Says Consumer Showed No Actual Inaccuracy
- A District Court judge in Texas granted summary judgment to a credit reporting agency, dismissing a consumer’s Fair Credit Reporting Act lawsuit over accounts and inquiries he claimed were inaccurate or unauthorized.
- More details here
Health Misinformation Is Deepening Patient Distrust, and Providers Expect It to Worsen
- For the agencies and providers working to recover on medical balances, patient trust in the healthcare system is a quiet but real input. A new survey suggests that trust is under growing strain.
- More details here
Postage and Gas Money Couldn’t Save Plaintiff in FDCPA Suit
- A collection attonrey has won dismissal of a consumer’s Fair Debt Collection Practices Act lawsuit over a disputed parking fee after a Magistrate Court judge in Texas found that the only injury the plaintiff described never made it into the operative complaint.
- More details here
Compliance Digest – June 22
- This week’s Compliance Digest features commentary from David Grassi, James Schultz, Stacy Rodriguez, Akeela White, Nick Prola, Loraine Lyons, Lori Quinn, Stefanie Jackman, Issa Moe, Brit Suttell, Joann Needleman, and David Kaminski, covering a wide range of FCRA, FDCPA, and TCPA developments including court rulings on credit reporting accuracy, debt buyer evidence requirements, AI risk in collections, and the CFPB’s deletion of 15 years of public guidance.
- More details here
- This series is sponsored by Frost Echols
WORTH NOTING: A list of the jobs that are most likely to disappear over the next decade … A report on the credit card landscape from WalletHub … For people who like to look themselves up online … Exercises to help you improve your agility … When the playground bully is a sea lion … The average 401(k) balance for Americans hit a record high in 2025 … Feeling poorer than your peers will do a number on your mental well-being … Three lies that people are telling themselves about work.
Music Monday, part I
Music Monday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
