Month: June 2026

A new consumer study lays out in hard numbers just how little patience consumers have for automated customer service, a ...

The Court of Appeals for the Second Circuit yesterday affirmed the dismissal of a consumer's Fair Credit Reporting Act lawsuit ...

A District Court judge in Ohio has dismissed a consumer's Fair Debt Collection Practices Act lawsuit against a student loan ...

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in ...

https://vimeo.com/1203406767 The webinar The Latest in Dealing with Call Labeling and Screening, sponsored by TCN, examined how carriers, analytics providers, ...

Appeals Court Refuses to Let CFPB Resume Mass Layoffs A federal appeals court declined Friday to let the Trump administration ...

A new survey from the association representing certified financial planners offers a sobering backdrop for an industry whose business depends ...

For the agencies and providers working to recover on medical balances, patient trust in the healthcare system is a quiet ...

The D.C. Council has given final approval to its medical debt overhaul, sending the Medical Debt Mitigation Amendment Act of ...

A District Court judge in Texas granted summary judgment to a credit reporting agency, dismissing a consumer's Fair Credit Reporting ...