Getting to Know Matt DiPoalo of Velocity
- If you are having a conversation with Matt DiPoalo and he isn’t responding to you, it’s likely because of one of two reasons. Either he’s making a conscious effort to apply some sage wisdom and make sure he is listening to you and hearing what you are saying, or it’s because he has significant hearing loss in one ear and just didn’t hear you. Both have helped him hone his ability to ask good questions. Read on to learn more about Matt, what food he is rarely ever able to turn down, and how being a pitcher taught him to be adaptable.
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- This series is sponsored by TEC Services Group
Judge Tosses ‘Sovereign Citizen’ FCRA, FDCPA Suit Against Lender
- A District Court judge in Arizona has granted a defendant’s motion to dismiss a lawsuit accusing a lender of breach of contract and violating the Fair Debt Collection Practices Act and the Fair Credit Reporting Act after the plaintiffs’ vehicle was repossessed, rejecting arguments built on a legal theory “commonly used by those associated with the sovereign citizen movement.”
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Judge Denies FDCPA Plaintiff’s Bid to Recover Fees From Dismissed Federal Case
- In a case that was defended by Martin Golden Lyons Watts Morgan and Kaufman Dolowich, a state court judge in New Jersey has largely denied a fee petition in a Fair Debt Collection Practices Act case, ruling that the plaintiff cannot recover attorney’s fees for work performed in an earlier federal lawsuit that was dismissed for lack of standing.
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FTC Proposes Policy Statement Targeting ‘Ideological Steering’ of AI Systems
- The Federal Trade Commission is seeking public comment on a proposed policy statement warning that AI companies could violate federal consumer protection law if they steer their systems’ outputs toward undisclosed ideological objectives, even when doing so to comply with state laws.
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Survey of Debt Relief Recipients Finds Insurance No Shield Against Medical Debt
- A new survey from Undue Medical Debt offers a look at how medical debt accumulates, even among the insured, and what it does to consumers before their accounts are resolved.
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Borrowers Who Bet on Student Loan Forgiveness Are Now More Likely to Be Delinquent, Researchers Find
- Borrowers who believed the student loan payment pause would keep getting extended were 7.5 percentage points more likely to be 90 days past due by May 2025, according to a new National Bureau of Economic Research working paper that offers the clearest picture yet of how policy uncertainty reshaped repayment behavior, and why so many accounts are now landing in collections.
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Verizon Study Puts a Price Tag on Data Breaches, and Small Businesses Are Paying the Most
- The team behind the closely watched Verizon Data Breach Investigations Report has released its first Breach Impact Study, and the findings should get the attention of anyone running a collection operation. The median cost of a cyber incident nearly doubled between 2019 and 2024, and small businesses are absorbing losses that hit far harder relative to their size than those suffered by large enterprises.
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Frost Echols Names Cooper Walker as Partner
- Frost Echols, LLC announced today that Cooper Walker is now a Partner at the firm.
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WORTH NOTING: Some warning signs that your summer spending is getting out out control … The CDIA and Metro 2 have approved a new comment code for debt settlement … Many parents are going into debt in order to prevent their kids from missing out … Restaurants can now accept orders placed directly through ChatGPT or Claude … A lot of Americans support banning social media until kids are 16 years old … A lot of people are judging you just by your first name alone … How to stay safe if you insist on going outside when it’s hot out … Medical experts weigh in on the most influential innovations in American history.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
