FDCPA Suit Alleges Defendants Communicated with Consumer Despite Multiple Notifications About Representation
- There are times where I choose a complaint to write about because the details are interesting (man bites dog). Then, there are times where I choose a complaint to write about because it spotlights a trend that I am noticing when reviewing complaints. This is one of those situations. I have been noticing a fair number of complaints where the plaintiffs are alleging that they have notified a collection operation that they are being represented by an attorney, yet the operations are allegedly still attempting to communicate directly with the consumers.
- More details here
- This series is sponsored by WebRecon
Judge Trims 15-Count FDCPA, FCRA Suit to Single Claim Over Alleged Call to Plaintiff’s Friend
- A District Court judge in Ohio has granted most of a motion for summary judgment filed by the defendants in a Fair Debt Collection Practices Act and Fair Credit Reporting Act case, dismissing 14 of the plaintiff’s 15 claims while allowing one claim, that a collector allegedly discussed the debt with the plaintiff’s friend, to proceed to trial.
- More details here
Fewer Renters Missing Payments, But More Are Cutting Spending and Skipping Bills, Philly Fed Finds
- Fewer renters are missing rent payments than a year ago, but more of them are skipping other bills and cutting back on spending to make it happen, according to a new report from the Federal Reserve Bank of Philadelphia that offers a detailed look at the financial pressures facing that population of consumers.
- More details here
Judge Denies Appeal, Allows Class Discovery to Proceed in FCRA Credit Pull Case
- A District Court judge in New Jersey has denied a defendant’s appeal of a Magistrate Judge’s order lifting a stay on class discovery in a Fair Credit Reporting Act case, ruling that what consumers nationwide complained about may help answer whether the defendant should have known the plaintiff never applied for a loan in the first place.
- More details here
California Appeals Court Sanctions Plaintiff, Makes State Bar Referral Over AI-Generated Citations
- The Court of Appeal of California has dismissed a plaintiff’s appeal in a repossession lawsuit after the parties settled, but not before sanctioning the plaintiff for filing a brief built on fabricated case law bearing the hallmarks of generative artificial intelligence.
- More details here
Consumers Will Try AI, But They Want a Human Within Reach, Five9 Report Finds
- For contact center operators, the era of deciding whether to deploy artificial intelligence is over. The new challenge is making it work without losing the customer’s trust in the process.
- More details here
Warner Floats Federal Framework for AI Agents, Presses Treasury on Financial Services Risks
- Sen. Mark Warner [D-Va.] has released a discussion draft of legislation that would create the first federal framework governing AI agents that act on consumers’ behalf online, pairing the proposal with a letter urging the Treasury Department to develop rules for agentic AI in financial services.
- More details here
WORTH NOTING: Bill Gates shares the four jobs he thinks will never be replaced by AI … A look at yesterday’s unemployment numbers and what’s going on in the job market … A look at how a trip to the emergency room for an aspiring lawyer led to a career fighting medical debt … Is writing too well now a sign that AI is involved? … Homeownership is a dream that could be out of reach for most people in just five years … It’s not just the hot days that are causing problems, it’s the hot nights, too … A splash of color might be the easiest way to boost your happiness … Microsoft is potentially laying off 5,000 workers next week.
Funny Friday, part I
Funny Friday, part II
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