Month: July 2026

A District Court judge in Maryland has granted a defendant's motion to dismiss a Fair Credit Reporting Act lawsuit filed ...

The Court of Appeals for the Fifth Circuit has affirmed the dismissal of a Fair Debt Collection Practices Act and ...

I am thrilled to announce that the Getting to Know series is sponsored by TEC Services Group. TEC Services Group ...

Appeals Court Affirms Ruling for Law Firm in FDCPA Case Over Counter-Complaint Can a compulsory counterclaim filed on a public ...

https://vimeo.com/1211993137 The webinar highlighted how early-stage collections—typically within the first 30–60 days of delinquency—are pivotal in shaping customer relationships and ...

https://vimeo.com/1211610098 The panel explored how self‑represented litigants (pro se plaintiffs) are increasingly using generative AI tools to draft complaints, motions, ...

The Equal Employment Opportunity Commission voted yesterday to propose rescinding the EEO-1 report and five related data collections, a move ...

The Federal Trade Commission has closed the book on its case against a Nevada-based student loan debt relief operation, announcing ...

Empathy has long been the soft skill that everyone in customer experience preaches and almost nobody measures. A new analysis ...

Bank of America has upgraded EricaAssist, the AI agent that sits alongside its customer service representatives during client calls, with ...