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Fewer Americans are using cash for everyday purchases than a decade ago, though many still keep bills on hand, according...

Empathy has long been the soft skill that everyone in customer experience preaches and almost nobody measures. A new analysis...

A new report from Metro2, the validation platform built by Switch Labs, points to a familiar culprit behind rejected furnisher...

The Consumer Financial Protection Bureau and eight other federal financial regulators have finalized a joint rule establishing common data standards...

LOS ANGELES, June 11, 2026 — USCB America is thrilled to announce the appointment of Ralph Keith as Senior Director,...

SoFi Technologies has launched SoFi Coach, an AI-powered chat tool that delivers personalized financial guidance inside its app, and the...

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in...

A new Indiana law aimed at increasing transparency around medical billing and limiting certain insurance payment practices has now been...

In a complete reversal from February, TCPA (-3.1%) litigation ticked down in March, while FDCPA (+17.3%) and FCRA (+18.9%) both...

Suit Accuses Collector of Trying to Recover Non-Existent Debt One of my favorite activities is people watching. It appeals to...