How Consumers are Using AI When Engaging With You
https://vimeo.com/1195898217 In a recent AccountsRecovery.net webinar sponsored by Halsted Financial, panelists explored how consumers are increasingly using AI tools—sometimes knowingly,...
Confessions of a Tech Consultant: Ask us Anything (we’ll invoice you later)!
https://vimeo.com/1195552445 In a lively webinar hosted by Mike Gibb of AccountsRecovery.net and sponsored by CSS Impact, a panel of technology...
Training Bytes Ep 10: What should collectors do when a consumer calls in and says “I want to buy a house and I need to get this item off my credit report”?
https://vimeo.com/847170662?share=copy
Training Bytes Ep 9: What should the collector do when the consumer is nervous or standoffish on the phone?
https://vimeo.com/845132907 See all the Training Bytes videos by clicking here.
Training Bytes Ep 8: What should a collector do when answering an inbound phone call from a consumer who received a call from the collection agency, but didn’t answer it, and is calling back to see what the call was regarding.
https://vimeo.com/843068296?share=copy See all the Training Bytes videos by clicking here.
Legal Collection Systems: Are Your Tools Keeping Up With Your Caseload?
https://vimeo.com/1194652239?fl=ip&fe=ec Caseloads in legal collections are rising, yet many firms still rely on outdated systems that hinder efficiency and compliance....
What is Frivolous in Today’s Credit Reporting World
https://vimeo.com/1194275005 The webinar, hosted by Mike Gibb of AccountsRecovery.net and sponsored by Halsted Financial, examined the growing challenge of frivolous...
40 Companies Seeking Collection Talent
During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs...
What the New California Regulator Means for the Credit & Collection Industry
https://vimeo.com/1193943368
Retaining Top Performers in a Tough Labor Market
https://vimeo.com/1193874855
