How Racism Shapes Customer Service
A lot of publicity has been focused on racial bias and prejudice following an incident at a Philadelphia Starbucks recently....
Collection Agency Wins FDCPA Case Over Collection of Prejudgment Interest and Fees
In a ruling that was first reported by ACA International, a federal judge in Nebraska has ruled in favor of...
Why The CFPB’s Next Enforcement Action Will Likely Be Against a Debt Collector
One law professor believes the next enforcement action to come from the Bureau of Consumer Financial Protection will be against...
New Banking Solutions from FICO Focused on Reducing Complexity While Increasing Sophistication
MIAMI, April 19, 2018 /PRNewswire/ -- FICO WORLD 2018 Highlights: FICO released new versions of its industry-leading risk solutions: FICO® Origination...
Daily Digest – April 20. District Court Compels Arbitration in FDCPA Case; Collector Likely Heading to Jail After Not Paying $1.2M in Taxes Earned in Scam
The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio...
District Court Forces Arbitration in FDCPA Case Even Without Original Bill of Sale
A federal judge in Illinois has dismissed a class-action lawsuit and compelled arbitration in a Fair Debt Collection Practices Act...
Twenty AGs Pen Letter to Congress Urging Rejection of Bill That Would Exempt Lawyers From FDCPA
A group of 20 state attorneys general have sent a letter to the leaders of both the House of Representatives...
Collector Going to Jail After Not Paying Taxes on Money Earned in Scam; Owes $1.2 Million to IRS
Just like Al Capone, a debt collector already on the industry's naughty list has been tripped up by not filing...
Debt Collectors Facing 20 Years in Prison After Living it Up on $2 Million in Stolen Payments
A pair of Texas debt collectors are each facing up to 20 years in prison when they are sentenced later...
FTC Expected to Name Andrew Smith as Next Head of Consumer Protection Unit
Andrew Smith, currently a partner at the law firm of Covington & Burling, is expected to be named the next...
