Industry Needs To Tell Its Side Of The Story
There is an old saying: nature abhors a vacuum. The same can be said for the news media. The Consumer...
Member Profile: Getting To Know Rozanne Andersen
Rozanne Andersen has been a household name in the collections industry for more than two decades. She has established herself...
Daily Digest – February 23. Professional Plaintiffs File TCPA Petition With FCC; Congresswoman Re-Introduces FDCPA Bill
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection...
Utah Congresswoman Introduces Bill (Again) To Amend FDCPA
Rep. Mia Love , the first black Republican female member of Congress, has introduced another bill aimed at amending the...
CFPB Holding Webinar To Promote New Debt Collection Report
The Consumer Financial Protection Bureau's Financial Education Exchange has announced it is holding a webinar tomorrow on "consumer views and...
Daily Digest – February 22. Experts Share Tips On What Makes A Great Training Program; Report Highlights Most Litigious Consumers and Their Attorneys
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection...
New Report Highlights Most Litigious Consumers And Their Attorneys in Actions Taken Against Debt Collection Firms
For most people, Oct. 12, 2016 was a normal Wednesday. Donald Trump had not yet been elected president. The Chicago...
Experts Share Tips on Core Components of Successful Training Program
To paraphrase a famous quote from Zig Ziglar: there is only one thing worse that training someone and not keeping...
Daily Digest – February 21. What Went Into DBA Changing Its Name; Proposed Bill Would Prevent Collections Beyond Statute of Limitations
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection...
What Went Into DBA Changing Its Name to The Receivables Management Association
It was if DBA International looked in the mirror and didn’t recognize itself any more. It was time for a...
