Bank Facing TCPA Class Action Over Collection Location Call One call. That’s all it takes to end up as a...

AI is helping healthcare providers and insurers process more work faster, but it may also be quietly driving up costs...

Customer expectations are accelerating faster than most organizations can keep up, and the cost of falling behind is steep. New...

Who among us hasn't entered a wrong digit when setting up autopay? A District Court judge in New York has...

In a case that has been circling the legal system for more than three years, a District Court judge in...

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in...

Does 'Reject to Pay' Trigger a Cease? Colorado Judge Says It Might A Magistrate Court judge in Colorado has denied...

A new report from Harvard Law School’s Consumer Protection Clinic is examining how high-volume debt collection cases are handled in...

Bankruptcy filings continue to trend upward, reinforcing a pattern that credit and collection professionals have been watching closely for more...

I'm thrilled to announce that Frost Echols is the new sponsor for the Compliance Digest. Frost Echols reputation has been...