ST. GEORGE, UTAH -- Jeff Toister, a globally recognized customer service expert and bestselling author of Human Service, delivered a...

A District Court judge in New York has partially granted a motion to dismiss in a Fair Credit Reporting Act...

The Court of Appeals for the Sixth Circuit has revived a Fair Debt Collection Practices Act case against a collection...

I am thrilled to announce that the Getting to Know series is sponsored by TEC Services Group. TEC Services Group...

CFPB Final Rule Eliminates Disparate Impact Standard Under ECOA The Consumer Financial Protection Bureau has finalized a rule that reshapes...

Hospital and health system finances are entering a new phase that should have the attention of anyone collecting on medical...

The Consumer Financial Protection Bureau has finalized a rule that reshapes how fair lending laws will be enforced, eliminating the...

Anyone who has been around this industry long enough knows that dealing with self-represented plaintiffs can be an adventure. When...

A District Court judge in New York has denied a defendant's motion to dismiss claims it violated the Fair Debt...

Lawsuit Alleges Debt Buyer Pursued Collection After Creditor Confirmed Fraud Transactions involving debts are links in a chain and you...