The ROI That Training Can Offer a Collection Agency
Inside a collection agency, training is often looked at as a necessary evil, an expense, and sometimes a big one...
Getting to Know Steven Kusic of NRA Group
The "Getting to Know" series is sponsored by Arbeit. Arbeit is a powerful, and easy to use communications platform that...
Daily Digest – December 16. Appeals Court Issues Four More Rulings on Lack of Standing; Tips to Help Train New, Existing Collectors
APPEALS COURT ISSUES FOUR MORE RULINGS ON LACK OF STANDING A day after it issued two rulings in which it...
Judge Denies MTD in Case Seeking to Invoke TCPA’s ATDS Provisions Were Invalid
On the same day, in the same District, two different judges issued opposing rulings on whether the Telephone Consumer Protection...
TCN Releases eBook to Help Understand Debt Collection Rule
To help individuals in the accounts receivable management industry better understand the debt collection rule that was released by the...
Tips to Help Train New, Existing Employees
Training collectors, whether they be new hires or seasoned veterans in need of a refresher, is an expensive process for...
Appeals Court Issues Four More Rulings on Lack of Standing
A day after it issued two rulings in which it determined plaintiffs lacked standing to sue debt collectors for alleged...
Daily Digest – December 15. Industry Wins Pair of Appeals Court Rulings; Scammer Facing 30 Years in Prison
APPEALS COURT VACATES JUDGMENT FOR PLAINTIFF IN FDCPA CASE The Court of Appeals for the Eighth Circuit has vacated a...
Congress Announces Consensus to End Surprise Medical Bills
Members of both parties and in both chambers of Congress have reached a consensus on a bill that aims to...
Breaking Down the ‘Know or Should Know’ Requirement of the CFPB’s Debt Collection Rule
Debt collectors, for as long as the Fair Debt Collection Practices Act has been in effect, have had rules about...
