General News
Despite Being in Black, Taxpayer Advocate Still Has Harsh Words for IRS Private Collection Agency Program
Private debt collection is one of five "serious" problems at the Internal Revenue Service, according to the National Taxpayer Advocate...
Read moreDetailsNordis Technologies Expands Mobile Options for Digital Customer Communications and Payments with Text/SMS and ExpressoWallet
CORAL SPRINGS, FLORIDA, February 12, 2019—Nordis Technologies has enhanced the omnichannel capabilities of its Expresso™ customer communications management system by adding texting/SMS...
Read moreDetails
Auditors Recommend Okla. DAs Hire Collection Agencies to Recover $56 Million in Unpaid Debts
Auditors are calling on District Attorneys in Oklahoma to hire collection agencies as a means of recovering as much as...
Read moreDetails
GC Services Laying Off 89 From Knoxville Call Center
GC Services has announced it is laying off 89 employees from a call center in Knoxville, Tenn., according to an...
Read moreDetailsLucentPay’s No-Cost-to-Biller™ Software Solution now Integrated with Latitude by Genesys
Chandler, AZ – February 12, 2019 – LucentPay, a full-service payment processor leading the way with the industry’s most compliant...
Read moreDetails
An Affirmation For the Credit and Collection Industry
LAS VEGAS -- Walking away from this year's RMA International annual conference, it's hard not to be optimistic and excited...
Read moreDetails
CFPB Still Committed to March Timeline for Proposed Debt Collection Rule and Other Snippets from RMAi 2019
LAS VEGAS -- A representative from the Consumer Financial Protection Bureau said during a session yesterday at RMA International's annual...
Read moreDetailsSpirits High as RMAI Opens Annual Conference
LAS VEGAS -- If the mood on the opening day of RMA International's annual conference was any higher yesterday, then...
Read moreDetailsN.Y. Collectors Association Offering Free Webinar on New Sexual Harassment Training Requirements
CLARIFICATION: The date for the webinar will be Wednesday, Feb. 13, not Tuesday, Feb. 13 as originally indicated. ATTENTION NYS...
Read moreDetails
CFPB Seeks to Restart Debt Collection Survey, March Timeline for Proposed Rule Release Possibly in Doubt
The Consumer Financial Protection Bureau is seeking permission to conduct an online survey of 8,000 individuals related to debt collection...
Read moreDetails
