General News
45 Companies Seeking Collection Talent
During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs...
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Trump Nominates Brian Johnson, Former CFPB Deputy, to Lead Bureau
President Trump on Wednesday nominated Brian Johnson, a former CFPB deputy director and current Capital One executive, to lead the...
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Moonflow Raises $1.6M to Scale AI-Based Collections Platform Across 25 Countries
Moonflow, a collections technology startup that bills itself as an AI-native operating system for accounts receivable, has closed a $1.6...
Read moreDetails45 Companies Seeking Collection Talent
During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs...
Read moreDetails
Even the New York Times Sees the Toll Collectors Carry
It is not often that a debt collector gets cast as the sympathetic figure in a national newspaper, but a...
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AI Could Erase Half of Customer Service Jobs by 2030: Forrester
Artificial intelligence could eliminate close to half of today's customer service jobs by 2030, according to a Forrester forecast released...
Read moreDetails46 Companies Seeking Collection Talent
During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs...
Read moreDetails
Bank M&A Is Good for Incremental Innovation, Bad for Breakthroughs, Research Finds
Bank consolidation can fuel innovation up to a point, but once a market is dominated by a few large institutions,...
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Financial Literacy Hits Decade Low
Americans' grasp of basic financial concepts fell to a 10-year low in 2026, a decline that has direct implications for...
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FCC Onshoring NPRM: Where the Collection Industry and Consumer Advocates Landed
The Federal Communications Commission's push to bring call center work back to the United States is drawing sharp, and split,...
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